Senior Manager, Analytics & Insights
Toronto, ONQuestrade
10+ ansCandidates need 10+ years of analytics or business intelligence experience, with a record of insights driving marketing or product decisions. Advanced SQL and dbt skills on a cloud data platform, experimentation experience, and experience leading analysts are required.
SQL, dbt, BigQuery, Databricks, Snowflake, Hex
Senior Manager, Account Management - Questbank
Toronto, ONQuestrade
8+ ans5+ gestionCandidates need 8 to 10 years of customer service or operations experience in banking or financial services, and at least 5 years of leading and developing teams. A post-secondary degree or diploma in business, finance or a related field is preferred, along with strong analytical and communication skills.
Salesforce, Genesys
Senior Employer Brand Designer
Toronto, ONQuestrade
5+ ansCandidates need a design degree or equivalent practice, 5+ years in visual or brand design including leading design systems, and advanced Figma and Adobe skills. They also need WCAG 2.1 AA and AODA accessibility knowledge and experience guiding agencies and senior stakeholders.
Figma, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe After Effects
Senior Data Scientist, Strategy & Corporate Development
Toronto, ONQuestrade
3+ ansCandidates need 3+ years of data science or analytics experience, advanced Python and SQL, and experience with large customer and financial datasets. Strong business communication and the ability to mentor others are also required.
Python, SQL
Enterprise Collections: Operational Lead - Dialer Administrator
Toronto, ONQuestrade
5+ ansCandidates need 5+ years in collections contact center operations or analytics and 3+ years on dialer platforms in a regulated environment. They should know collections workflows, dialing compliance and production support, and be strong in analysis, problem-solving and stakeholder management.
Dialer platform, SQL, Reporting tools, SMS platform
Client Support Specialist - Digital Asset & Derivatives (Crypto)
Toronto, ONQuestrade
1+ ansQuestrade needs 1 to 2 years of client-facing experience in financial services, fintech, crypto or high-volume support, plus a related diploma or degree or equivalent experience. Candidates need working knowledge of crypto concepts such as wallets, stablecoins, staking and network fees, and the ability to explain complex topics simply.
Ticketing platforms, Blockchain explorers, Order management tools, Account management tools, Omnichannel support tools