Customer Reliability Engineering Manager
Télétravail au CanadaPhaidra: The Prism platform identifies, prioritizes and provides actionable insights to any issues in the facility mechanical systems.
Candidates need experience leading or mentoring engineers in a customer-facing or operations role and owning customer escalations. They also need working knowledge of chiller plants, electrical distribution, data center cooling, and control protocols such as BACnet and Modbus.
Prism Insights, ticketing system, time tracking system
Customer Success Manager
Télétravail au CanadaPhaidra: The Prism platform identifies, prioritizes and provides actionable insights to any issues in the facility mechanical systems.
10+ ansCandidates need 10+ years of engineering or technical solutions management experience, deep knowledge of industrial controls, data center systems, HVAC or electrical systems, and a record of building customer success or technical delivery teams.
Google Meet, Kula