AI Support Analyst – Level 2.5
Montréal, QCTemps plein
P
PeoplePilot
Candidates need enterprise technical support or service desk experience, familiarity with Microsoft 365, and an interest in AI products. Strong communication skills, experience with ServiceNow, Jira or Confluence, and technical documentation skills are also required.
ServiceNow, Jira, Confluence, Microsoft 365, Microsoft Copilot, ChatGPT
Senior L3 AI Engineer
Montréal, QCTemps plein
P
PeoplePilot
6+ ansCandidates need 6+ years in engineering or senior technical support in enterprise environments, with hands-on AI/LLM or Microsoft 365 experience. They also need strong Python, PowerShell and Microsoft Graph API skills, plus knowledge of AI security and compliance controls such as DLP, Purview, SSO and SCIM.
Microsoft Copilot, ChatGPT, Claude, Grok, Gemini, Microsoft 365