E-Commerce Escalation Support Specialist Tier 2 | Canada
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Peak Support LLC: Peak Support: A Ubiquity Company is a business process outsourcing (BPO) company growing dedicated to providing exceptional support to high-growth…
Candidates need experience in Tier II or escalation-level member support, trust and safety, or risk management. Strong phone and written communication, sound judgment, and careful documentation are essential, and experience with e-commerce or payment disputes is an asset.
Communication skills, Risk management, Problem solving, Documentation, Organizational skills, Work independently