SVP, Customer Operations
Toronto, ONTélétravailTemps plein
Trustonic: Initially created as a joint venture between ARM, Gemalto & Thales, Trustonic is now an EMK Capital Portfolio company.
Trustonic needs a senior customer operations, technical support, delivery or customer success leader, ideally in B2B SaaS, with experience growing teams through change. Candidates should understand SaaS growth measures such as net revenue retention and be comfortable at Executive Team level. A degree in business or a technical subject, or equivalent experience, is required.
Sales, Client relationship management, Technical support, Customer experience, Onboarding, Customer relations