Coach - Centre de relation membre
Montréal, QCTemps plein
AE
Automobile et Touring Club du Québec (A.T.C.Q.)
4+ ansCandidates need a DEC or relevant training in management, skills development, HR or a related field, plus 4 to 6 years of coaching, training or performance support experience. They need strong French, good knowledge of contact-centre service practices and KPIs, and English is an asset.
Outils de centre de contacts, Outils de gestion de la qualité, Outils de suivi de la performance