Emplois “CX Platform” au Canada – Page 10

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• 1 mois

  Senior Service Designer

  Toronto, ON

  95k–105k $/anHybrideTemps plein

  

  Aviso Wealth: As a trusted partner, Aviso Wealth provides credit unions with access to a comprehensive range of high-quality, innovative investing and wealth…

  6+ ansCandidates need a bachelor's degree in design, human-computer interaction, human factors, psychology or a related field, plus 6+ years in service design, user research or design strategy. They must be experts in human-centred and service design, skilled at senior stakeholder influence, and fluent in English.

  TheyDo, Dovetail, UserTesting, Figma, Miro, Dscout

• 1 mois

  Product Manager

  Toronto, ON

  

  Optimum

  8+ ansOptimum needs candidates with a bachelor's degree or equivalent experience and 8+ years in product management, customer experience or product development. Strong analytical, communication and agile skills are required, with telecom and digital self-service experience preferred.

  Jira, Confluence, Visio, Excel, Okta, Ping

• 1 mois

  IT Operations Analyst IV

  Toronto, ON

  Sur placeTemps plein

  TT

  The Toronto-Dominion Bank (Canada)

  3+ ansCandidates need several years of enterprise network operations experience, a solid grasp of TCP/IP, routing and switching, and a CCNA or CCNP certification. Strong written and verbal communication and the ability to work in a high-tempo environment are also required.

  Cisco routers and switches, Aruba CX switches, Silver Peak, Palo Alto firewalls, F5 load balancers, Tivoli ITNM

• 1 mois

  CX Intelligence Analyst

  Toronto, ON

  Temps plein

  

  Porter Airlines Inc.

  1+ ansPorter Airlines needs candidates with a bachelor's degree, 1 to 3 years of analytics experience, and working knowledge of SQL and Google Analytics. Candidates also need dashboard or BI reporting skills and the ability to turn data into clear recommendations.

  Google Analytics, Mixpanel, Qualtrics, Medallia, SQL, Tableau

• 1 mois

  Senior Solutions Architect Operations Manager

  Télétravail au Canada

  Télétravail

  

  GitLab: GitLab Duo Agent Platform provides AI agents that automate tasks across the software lifecycle.

  Candidates need experience in Solutions Architect, sales, revenue, or customer experience operations, plus hands-on Salesforce or CRM work. Strong quantitative skills in Excel or Google Sheets and hands-on use of AI-native tools are required.

  Salesforce, Excel, Google Sheets, GitLab

• 1 mois

  Community Coordinator - Warranty

  Ottawa, ON

  Temps plein

  

  Mattamy Homes: In the United States, the company is represented in 11 markets – Charlotte, Raleigh, Dallas, Phoenix, Tucson, Jacksonville, Orlando (where its US…

  2+ ansMattamy Homes needs candidates with at least 2 years of office administration experience in a fast-paced setting and conflict resolution experience in customer service. Strong Microsoft Office skills, excellent communication, and reliable transportation for travel across Ottawa are required.

  JD Edwards, HRIS, CX Platform, Microsoft Excel, Microsoft Word, Microsoft Outlook

• 1 mois

  Senior Manager, Consulting and Implementation - S&I

  Toronto, ON

  Temps plein

  

  Resolver: Kroll provides proprietary data, technology and insights to help customers stay ahead of complex demands related to risk, governance and growth.

  5+ ans3+ gestionCandidates need 5 to 8 or more years in consulting, professional services or implementation leadership in a SaaS environment, with 3 to 5 or more years leading teams. Strong resourcing, operational scaling, cross-functional partnership and executive communication skills are required.

  Sales

• 1 mois

  Principal Product Manager, CX AI & Automation

  Télétravail au Canada

  TélétravailTemps plein

  FN

  F5 Networks Canada Ltd

  10+ ansCandidates need 10+ years across AI or technology product management, software development, and customer-facing business functions, including 4+ years in customer experience or go-to-market work. They need hands-on development skills, experience delivering production generative AI or agentic solutions at enterprise scale, and experience setting governance for a technology domain.

  Salesforce, Oracle, CRM, CPQ, PRM, marketing automation

• 1 mois

  Founding Enterprise Account Executive, Voice AI

  Montréal, QC

  TélétravailTemps plein

  

  Valsoft Corporation

  Expérience en vente B2B auprès de grandes entreprises, avec contrats de six ou sept chiffres; Expérience en vente de grands comptes dans des environnements complexes; Aptitude à bâtir un pipeline à partir de zéro

  CRM

• 1 mois

  Client Operations Program Manager

  Waterloo, ON

  

  Open Text Corporation: OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds,…

  Candidates need a bachelor's degree or equivalent experience, administrative knowledge of Forsta or similar feedback platforms, and a solid grasp of CX and VoC practices. CXPA certification and B2B CX experience are also required.

  Forsta, Medallia, Qualtrics

• 1 mois

  Become a Luxury Brand Evaluator in Vancouver, CA

  Vancouver, BC +5

  C

  CXG

  Candidates need to be 18 or older, be current customers of premium or luxury brands, and not be under contract with any retail brand. They must be punctual, organized, detail-oriented and observant; no prior experience is required.

  CXG Live mobile platform

  1 mois

  Become a Luxury Brand Evaluator in Toronto, CA

  Toronto, ON +5

  C

  CXG

  Candidates need to be at least 18 years old, be current customers of premium and luxury brands, and not be under contract with any retail brand. They must be punctual, organized, detail-oriented, reliable, observant, and passionate about customer experience.

  CXG Live platform

  1 mois

  Become a Luxury Brand Evaluator in Ottawa, CA

  Ottawa, ON

  C

  CXG

  Candidates need to be 18 or older, be current customers of premium or luxury brands, and not be under contract with any retail brand. They must be punctual, organized, detail-oriented, reliable and observant. No prior experience is required.

  CXG Live

  1 mois

  Become a Luxury Brand Evaluator in Montreal, CA

  Montréal, QC +5

  C

  CXG

  Candidates need to be 18 or older, be current customers of premium or luxury brands, and not be under contract with any retail brand. They must be punctual, organized, detail-oriented and observant. No prior experience is needed.

  CXG Live platform

  1 mois

  Become a Luxury Brand Evaluator in Edmonton, CA

  Edmonton, AB

  C

  CXG

  Candidates need to be 18 or older, regular customers of premium brands, not under contract with any retail brand, and reliable, observant and detail-oriented. No prior experience is required.

  CXG Live platform

  1 mois

  Become a Luxury Brand Evaluator in Alberta, CA

  Calgary, AB +3

  C

  CXG

  Candidates need to be 18 or older, be current customers of premium brands, and not be under contract with any retail brand. They must be punctual, organized, detail-oriented, observant and reliable.

  CXG Live platform

• 1 mois

  Directeur.trice principal.e, opérations de l'expérience client // Senior Director, Customer Experience Operations

  Montréal, QC

  Temps plein

  

  SSENSE

  12+ ans10+ gestionPlus de 12 ans en leadership opérationnel, dont 10 ans en gestion d'équipe; Baccalauréat en commerce, ingénierie ou gestion des opérations; Maîtrise professionnelle du français et de l'anglais

  Zendesk, CRM, OMS

• 1 mois

  Business Process & Strat. Associate Dir.

  Toronto, ON

  126k $/an

  

  NTT DATA Services

  8+ ans3+ gestionCandidates need 8 years of BI, data engineering or analytics experience, including 5 years delivering end-to-end BI solutions and working with SQL Server, ETL and Power BI, plus 3 years leading technical teams. A bachelor's degree or equivalent experience is required.

  Power BI, SSRS, SQL Server, Azure Functions, Python

• 1 mois

  Contact Center Sales Representative

  Sydney, NS

  

  The Sydney Call Centre

  1+ ansCandidates need at least 18 years of age, a high school diploma or equivalent, and 1-2 years of sales experience in a contact center or telesales setting. They must be fluent in English and Spanish, persuasive, and comfortable working under pressure to hit targets, with familiarity with CRM platforms.

  CRM platform, telephone headset, computer

  1 mois

  French Speaking Customer Service Representative

  Prince Edward Island

  

  The Sydney Call Centre

  Candidates need fluent spoken and written French and English, plus customer service or call centre experience, ideally in a BPO setting. Basic computer skills with CRM or ticketing systems and the ability to stay calm under pressure are also expected.

  CRM, ticketing system, telephone headset, computer, phone, copier

  1 mois

  French Speaking Customer Service Representative

  Newfoundland and Labrador

  

  The Sydney Call Centre

  Candidates need fluent spoken and written French and English, plus customer service or call centre experience, ideally in a BPO setting. Basic computer skills with CRM or ticketing systems and the ability to stay calm under pressure are also expected.

  CRM, ticketing system, telephone headset, computer, phone, copier

  1 mois

  French Speaking Customer Service Representative

  Nova Scotia

  

  The Sydney Call Centre

  Candidates need fluent spoken and written French and English, plus customer service or call centre experience, ideally in a BPO setting. Basic computer skills with CRM or ticketing systems and the ability to stay calm under pressure are also expected.

  CRM, ticketing system, telephone headset, computer, phone, copier

  1 mois

  French Speaking Customer Service Representative

  Quebec

  

  The Sydney Call Centre

  Candidates need fluent spoken and written French and English, plus customer service or call centre experience, ideally in a BPO setting. Basic computer skills with CRM or ticketing systems and the ability to stay calm under pressure are also expected.

  CRM, ticketing system, telephone headset, computer, phone, copier

  1 mois

  French Customer Service Support Agent

  Alberta

  

  The Sydney Call Centre

  Candidates need fluency in French and English, plus customer service or call centre experience, preferably in a BPO environment. Strong communication, computer literacy and CRM or ticketing experience are required.

  CRM, ticketing system, telephone headset, computer, phone, copier

14 entreprises