Senior Training Specialist
Toronto, ONRandstad Canada
Candidates need hands-on experience building e-learning courses in Articulate 360 and Adobe Captivate, a strong portfolio, and knowledge of AODA and WCAG accessibility standards. They also need LMS and SCORM/xAPI publishing skills and strong communication and stakeholder skills.
Articulate Storyline, Articulate Rise, Adobe Captivate Classic, PowerPoint, Adobe Creative Suite, LMS
Functional Systems Specialist/IT Business Analyst
Toronto, ONRandstad Canada
8+ ansCandidates need 8+ years as a systems or business analyst, with 8+ years of hands-on Genesys Cloud experience including Architect, queues and data actions. They also need contact centre routing and KPI expertise, Agile delivery experience, and strong facilitation and communication skills.
Genesys Cloud, Visio, Jira, Confluence, HP ALM, SharePoint