Emplois “Ticketing and case tools” au Canada – Page 13

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• 1 mois

  Sr. Technical Support Specialist

  Waterloo, ON

  

  Open Text Corporation: OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds,…

  6+ ansCandidates need about 6 or more years of technical support or enterprise technology experience and a degree or diploma in a related field, or equivalent experience. They need advanced troubleshooting across operating systems, networks, databases and security, strong communication skills, and mentoring experience.

  Wireshark, Fiddler, Charles, Postman, Microsoft SQL Server, Oracle

  1 mois

  Sr. Director, Enterprise Finance Systems

  Mississauga, ON +2

  

  Open Text Corporation: OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds,…

  10+ ansCandidates need 10+ years leading engineering or technology delivery teams, strong SAP ERP delivery experience, and proven S/4HANA Cloud implementation leadership. A bachelor's or master's degree, college diploma, or equivalent experience is also expected.

  SAP, S/4HANA Cloud

  1 mois

  Lead Security Analyst - SOAR

  Waterloo, ON

  

  Open Text Corporation: OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds,…

  5+ ansCandidates need 5+ years in cybersecurity, security engineering, automation or security operations, plus strong hands-on Python, Jinja and REST API skills. They also need experience with security orchestration platforms, a solid grasp of TCP/IP, DNS and HTTPS, and eligibility for a Government of Canada Secret clearance.

  Python, Jinja, REST APIs, SIEM, EDR, SOAR platform

  1 mois

  Principal Product Manager - Healthcare

  Richmond Hill, ON

  

  Open Text Corporation: OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds,…

  8+ ansCandidates need 8+ years of product management in enterprise software, SaaS, integration or healthcare IT, deep knowledge of U.S. healthcare workflows, and practical experience with HL7, FHIR, X12 EDI, HIPAA and CMS programs. A bachelor's degree is required and an advanced degree is an asset.

  HL7, FHIR, X12 EDI, APIs

  1 mois

  Lead Product Manager

  Waterloo, ON

  

  Open Text Corporation: OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds,…

  10+ ansCandidates need 10+ years in enterprise software, professional services, product marketing, sales strategy or program management, plus a record of leading complex initiatives with executive visibility. Strong analytical skills, commercial judgment and an understanding of enterprise software sales models are required.

  Sales, Leadership, Stakeholder management, Strategic planning, Program management, Business model

  1 mois

  Lead Software Developer

  Waterloo, ON

  

  Open Text Corporation: OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds,…

  7+ ansCandidates need an MS or PhD in computer science or a related field and 7+ years of enterprise software development, including expert C# on modern .NET, WPF and Angular. Strong skills in microservices, containers, cloud platforms, databases and debugging are also needed.

  C#, WPF, Angular, .NET, Visual Studio Code, Docker

  1 mois

  Organizational Change Management Specialist

  Mississauga, ON +2

  

  Open Text Corporation: OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds,…

  6+ ansCandidates need 6+ years in change management, digital adoption or related work, and proven leadership of enterprise technology transformations. Strong Microsoft 365 and Copilot knowledge, analytical skills and stakeholder influence are required.

  Microsoft 365, Teams, SharePoint, OneDrive, Outlook, Viva

• 1 mois

  Front-End Developer - Netflix Animation Studios

  Vancouver, BC

  Temps plein

  

  Netflix

  5+ ansCandidates need 5+ years of front-end engineering experience, strong TypeScript skills and experience with React, Vite, npm and Node. Experience in animation, VFX or games is highly preferred, along with Flow Production Tracking experience and strong communication skills.

  React, Vite, Apollo Client, GraphQL, Flow Production Tracking (ShotGrid), npm

• 1 mois

  VIP Player Services Lead

  Toronto, ON

  Temps plein

  

  Big Viking Games

  4+ ansBig Viking Games needs candidates with 4+ years in VIP, player services, customer experience or retention roles. They must communicate warmly, judge sensitive situations well, use player data to find issues, and be comfortable with AI tools.

  Zendesk, Helpshift, Salesforce, HubSpot, Intercom, Jira

• 1 mois

  Product Manager - MachineLogic / Gestionnaire de produit - MachineLogic

  Montréal, QC

  Temps plein

  

  Vention

  3+ ansBaccalauréat en génie, informatique, robotique ou équivalent; 3 ans et plus d'expérience en gestion de produit technique; Capacité à traduire des concepts techniques en exigences produit

  Robotics, HMI, Software development, Sales, Prioritization, Perform interviews

  1 mois

  Product Manager - Applications / Gestionnaire Produit - Applications

  Montréal, QC

  Temps plein

  

  Vention

  3+ ansBaccalauréat en génie ou informatique ou équivalent; 3+ ans d'expérience en gestion de produits logiciels; Maîtrise des outils IA/LLM

  Claude, ChatGPT, Python, HMI

• 1 mois

  On-Site Associate Technician (Technical Support)

  Alberta

  60k–70k $/an

  CA

  Computacenter AG & Co. oHG

  Candidates need good knowledge of the IT industry, experience with SAP, MS Office and MS Teams, and strong customer service and problem-solving skills. Security clearance and legal eligibility to work in Canada are required, and the posting asks for candidates who have lived in Canada for at least 10 consecutive years.

  SAP, MS Office, MS Teams, Lenovo Hubs, iPhone, Android

• 1 mois

  Senior Product Manager

  Télétravail au Canada

  TélétravailTemps plein

  

  ComPsych Corporation

  5+ ansCandidates need 5+ years owning products end to end, strong technical acumen, and a defensible backlog discipline in an Agile setting. They must use AI assistants daily, judge when to trust AI output, and be aware of bias and privacy risks with sensitive data.

  Claude, ChatGPT

• 1 mois

  Support Engineer III

  Télétravail au Canada

  82k–102k $/anTélétravailTemps plein

  

  Blackpoint Cyber: Blackpoint Cyber is a technology-driven cybersecurity company.

  5+ ansBlackpoint Cyber needs candidates with 5+ years in technical or customer support for complex software, strong Zendesk automation skills and solid knowledge of microservices, cloud and networking. Scripting and operating system expertise are also required.

  Zendesk, Superblocks, n8n, Tines, Docker, PowerShell

• 1 mois

  Customer Success Program Manager

  Whitby, ON

  70k–80k $/anTélétravailTemps plein

  

  360insights

  3+ ansCandidates need 3 to 5 years of experience in client program management, customer success or client operations, including facilitating client meetings. Strong client service, data and dashboard skills, and the ability to coordinate across teams without formal authority are required.

  Confluence, SharePoint, SFTP, APIs, Ticket management system

• 1 mois

  Lead Business Solutions Engineer

  Vancouver, BC

  105k–161k $/anSur placeTemps plein

  

  Zymeworks Inc.: Zymeworks is a global biotechnology company developing and managing a portfolio of differentiated biotherapeutics to improve the standard of care…

  8+ ansCandidates need a bachelor's degree or equivalent experience, 8+ years of NetSuite and integration engineering, and 3+ years supporting finance teams at a senior level. Experience with SOX controls, solution architecture, and vendor management is also required.

  NetSuite, Workato, Coupa, HRIS, Atlassian, Lucid

• 1 mois

  Senior Software Implementation Specialist

  Victoria, BC

  Temps plein

  

  Journal Technologies

  9+ ansJournal Technologies needs candidates with a bachelor's degree or equivalent, 9+ years of full-time relational database experience, and implementation or systems integration experience. Strong technical communication, log troubleshooting, network understanding and willingness to travel are also required.

  Velocity, Groovy, Jasper, Crystal Reports, Microsoft SQL Reporting Services, T-SQL

• 1 mois

  Solutions Analyst, Support

  Vancouver, BC

  HybrideTemps plein

  

  Teifi Digital: As one of the fastest-growing Shopify Plus partners, Teifi Digital specializes in developing complex, expansive Shopify stores.

  Candidates need several years as a Solutions Analyst, Technical BA, or Product Owner on eCommerce or integration projects. They must know Shopify Plus, write specifications developers can build from, and explain technical trade-offs to non-technical clients.

  Shopify Plus, Shopify Flow, metafields, REST API, GraphQL

• 1 mois

  Junior IT Infrastructure Technician

  Toronto, ON

  50k–58k $/anTemps plein

  

  Sync.com

  Candidates need 0 to 2 years of hands-on IT, datacenter or related technical experience, including home labs or co-op work. They need working knowledge of server and storage hardware, Linux command-line skills, basic networking, careful attention to detail, and the ability to lift up to 50 lbs.

  JBOD enclosures, Linux, smartctl, lsblk, journalctl, dmesg

• 1 mois

  Intermediate / Senior Product Engineer

  Télétravail au Canada

  TélétravailTemps plein

  

  Symend

  3+ ansSymend needs 3 or more years building SaaS products at scale, with production LLM agent experience and hands-on voice or telephony work with Twilio, ElevenLabs, Retell or Deepgram. Candidates also need strong async Python, webhook and integration skills, and comfort with client-facing discovery.

  Claude Code, Twilio, ElevenLabs, Retell, Deepgram, Redis

• 1 mois

  Senior Product Manager

  Télétravail au Canada

  TélétravailTemps plein

  

  Checkfront

  Candidates need significant product management experience, ideally in B2B or SaaS, with strong product judgment, clear written specs, and a measurement-driven approach. Fluency with AI tools like Claude, Cursor, v0 and Figma, plus technical fluency and comfort with delivery on small teams, are expected.

  Claude, Cursor, v0, Figma, FigJam

• 1 mois

  Risk Investigator II

  Toronto, ON

  Temps plein

  

  KORT Payments

  4+ ansCandidates need a bachelor's degree or equivalent experience and 4+ years in merchant risk, payments fraud or financial-services risk. Strong analytical skills, excellent written communication and experience with high-risk and card-not-present merchant models are required.

  Excel

• 1 mois

  Développeur.euse QA - Automatisation

  Montréal, QC

  Temps plein

  

  Turbulent

  5+ ans5 ans+ d'automatisation de tests, ou 3 ans+ en développement avec transition vers la qualité; Forte expérience avec Playwright et TypeScript; Bonne compréhension de React, Node.js, GraphQL et PHP

  Playwright, TypeScript, GitLab CI/CD, Jira, TestRail, Nightwatch

• 1 mois

  Spécialiste-conseil technique / Product Support Specialist

  Montréal, QC

  Temps plein

  

  Genetec: Leading technology provider of business intelligence, unified physical security, public safety, and operations.

  2+ ansDEC en technique, certification en informatique/électronique ou expérience équivalente; Excellentes compétences en analyse et en dépannage; Maîtrise du français et de l'anglais, à l'oral et à l'écrit

  Active Directory, MS SQL Server, Windows Server, Linux, Wireshark, PowerShell

17 entreprises