IT Analyst IV - Technical Support
Toronto, ONRandstad Canada
5+ ansCandidates need 5+ years in IT process management or change enablement, mandatory ITIL v4 certification, and hands-on ServiceNow change record experience. A post-secondary degree or diploma in IT, Computer Science or a related field is also required.
ServiceNow, Microsoft Office
Enterprise Systems Manager
Burnaby, BCRandstad Canada
7+ ans7+ gestionCandidates need 7+ years supporting enterprise applications in a retail or multi-site environment and 7+ years leading support teams. They need experience with major incidents, ITIL and ITSM practices, SLAs and KPIs, and strong executive communication. ServiceNow or Jira Service Management and cloud or SaaS experience are assets.
ServiceNow, Jira Service Management
Project Manager/ Change Management
Toronto, ONRandstad Canada
5+ ansCandidates need at least five years of experience in IT service management, operations, release or change management, plus hands-on use of ServiceNow or BMC Remedy and a strong grasp of ITIL. A bachelor's degree or equivalent experience is required; ITIL Foundation or Managing Professional certification is strongly preferred.
ServiceNow, BMC Remedy
Mainframe Production Support Specialist
Toronto, ONRandstad Canada
5+ ansCandidates need 5 to 7 years of hands-on mainframe application development or production support experience. They must know CICS, DB2, COBOL, MQ, TWS and SPUFI, understand ITIL processes, and communicate fluently in English with global teams.
CICS, DB2, COBOL, MQ, TWS, SPUFI
Senior Systems Administrator/ Operations Support Specialist
Toronto, ONRandstad Canada
7+ ansCandidates need 7+ years administering Oracle Siebel CRM in large enterprises, with hands-on Siebel Server, SWSE and repository release experience. Strong Oracle SQL, EAI, REST/SOAP and scripting skills (Python, PowerShell, batch) are required.
Oracle Siebel CRM, Siebel Tools, Oracle database, Python, PowerShell
Application Support Developer
Oakville, ONRandstad Canada
5+ ansCandidates need 5+ years in application support or software development, strong SQL and troubleshooting skills across Java, Angular, React, Node.js, Apache Camel, Python or TypeScript, and a bachelor's degree in a technical field.
SQL, Java, Angular, React, Node.js, Apache Camel
Product Support Engineer
Toronto, ONRandstad Canada
3+ ansCandidates need 3–5 years in production or application support or site reliability, experience with banking or financial applications, and strong crisis communication skills. Hands-on knowledge of monitoring, ITSM, cloud, databases and Java or TypeScript troubleshooting is required.
Grafana, Splunk, Dynatrace, ServiceNow, Jira, Confluence
Systems Administrator V Service Now
Toronto, ONRandstad Canada
5+ ansCandidates need 5+ years of hands-on enterprise ServiceNow administration experience and an active Certified System Administrator (CSA) credential. Strong written and verbal communication skills and willingness to support off-hours maintenance and 24x7 releases are also required.
ServiceNow
Technical Analyst III
Toronto, ONRandstad Canada
5+ ansCandidates need active ITIL v4 certification, 5+ years of enterprise change or IT process management experience, and hands-on ServiceNow skills. A post-secondary degree or diploma in IT or Computer Science and strong communication skills are also required.
ServiceNow
Senior Project Manager/Leader
Toronto, ONRandstad Canada
Candidates need proven product planning and roadmap experience, track records leading multi-year IT projects with large budgets, and Agile requirements skills. They also need hands-on experience with privacy and threat risk assessments and project tools such as Jira and Azure DevOps.
Jira, Azure DevOps, Microsoft Project, Miro, Trello
Technical Architecture Specialist
Toronto, ONRandstad Canada
10+ ansCandidates need 10+ years of enterprise infrastructure or disaster recovery experience, deep knowledge of Windows, Linux, VMware, storage, databases and networking, and a degree or diploma or equivalent practical experience. Certifications such as CBCP, ISO 22301, ITIL, TOGAF, AWS or Azure are assets.
VMware, Linux, AWS, Azure