Customer Support Advocate (North America - Remote)
Télétravail au CanadaTélétravailTemps plein
Hospitable
3+ ansCandidates need at least 3 years of hands-on technical support experience with a B2B or B2C SaaS product. Attention to detail, quick learning and comfort with frequent product changes are expected, and experience with Airbnb hosting or short-term rentals is a strong plus.
Slack
Customer Advocate Lead, SaaS Technical Support (North America - Remote)
Télétravail au CanadaTélétravailTemps plein
Hospitable
Candidates need SaaS customer support experience, ideally as a team lead, with a record of improving chat queue metrics. Strong technical aptitude, coaching skills, and clear written and verbal communication are required. Experience in short-term rental or property management is a plus, and applicants must be in a US time zone.
Chat support system