Administrative Support IV - Technology and Innovation, Health Link
Calgary, ABPrimary Care Alberta
3+ ansCandidates need some post-secondary education and at least three years of recent contact-centre or service desk experience, including ServiceNow or a similar ticketing system. Intermediate Excel and strong communication and documentation skills are also required.
ServiceNow, IMS, Microsoft Excel, Genesys Cloud, Connect Care, SharePoint Online
Administrative Support IV- Technology and Navigation, Health Link
Calgary, ABPrimary Care Alberta
3+ ansCandidates need some post-secondary education and at least three years of recent contact-centre or service desk experience, including one year supporting enterprise applications. They also need first-line support and escalation skills, ServiceNow or a similar ticketing system, intermediate Excel, and strong documentation and communication skills.
ServiceNow, IMS, Genesys Cloud, Connect Care, SharePoint Online, Microsoft 365