Service Delivery Manager – ServiceNow AMS and Managed Services
Montréal, QCLU
LGS, une Société IBM / an IBM Company
7+ ans3+ gestionCandidates need 7+ years in IT service delivery, including 3+ years managing ServiceNow AMS or managed services, plus ITIL 4 Foundation. Experience managing SLA-based contracts and leading global teams is required, and bilingual French and English is required.
ServiceNow