Assistant Manager, Business Support – Canada Contact Centre, Bank & Affinity
Montréal, QC +2Temps plein
C1
Company 1 - The Manufacturers Life Insurance Company
Candidates need a bachelor's degree in business or a related field, or equivalent experience. Strong analytical, reporting, storytelling and communication skills are required, along with experience handling escalations and continuous improvement. Bilingual English and French is an asset, and fluent French is required for Quebec-based hires.
Leadership, Reporting, Presentation skills, Communication skills, Process improvement, Improve business processes