Customer Excellence Specialist
Montréal, QCRandstad Canada
2+ ansCandidates need 2 to 3 years of customer service, call centre or Tier 1 technical support experience, a high school diploma or equivalent, and fluent French and advanced English, spoken and written. Strong computer skills, patience, and the ability to handle stress and detail work are also needed.
Ticketing system, Live chat platform, Multi-screen computer setup
109725 - Business Analyst
Toronto, ONRandstad Canada
3+ ansRandstad Canada asks for 3 to 7 years of business analysis or operational engineering experience in banking or payments, with deep knowledge of payment lifecycles and ISO 20022. Candidates need hands-on automation skills in Python, SQL, Power Automate, Alteryx or UiPath, and proven test execution experience. A business, computer science, finance or engineering degree is required; CBAP, PMI-PBA or RPA certifications are an asset.
Python, SQL, Power Automate, Alteryx, UiPath