Business Analyst
Toronto, ONRandstad Canada
Candidates need a post-secondary degree in computer science, IT, business or a related field, plus contact center and cloud migration experience. Hands-on knowledge of telephony platforms, CRM integrations and BA tools is required. CBAP or PMP is an asset.
Visio, Word, Excel, PowerPoint, MS Project, Jira
Receptionist
Toronto, ONRandstad Canada
Candidates need previous reception experience of any length, strong written and verbal communication, and good organization and multitasking skills. Proficiency with MS Office, professionalism with confidential information, and a flexible, helpful attitude are also required.
MS Office, coffee equipment, dishwasher
Customer Service Representative
Toronto, ONRandstad Canada
1+ ansCandidates need one to two or more years of customer service, call centre, retail or hospitality experience, strong written and verbal communication, and familiarity with CRM platforms such as Salesforce or Zendesk. High empathy, active listening and problem-solving skills are also required.
Salesforce, Zendesk, CRM