Emplois “Customer support ticketing platforms” au Canada – Page 29

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• 1 mois

  Workplace Experience Ambassador

  Toronto, ON

  19–21 $/hContrat

  

  Randstad Canada

  3+ ansCandidates need at least 3 years of reception, facilities or workplace services experience, strong organization and customer service skills, and proficiency with Microsoft Office and facilities systems like ServiceNow or Corrigo. Candidates must be able to lift 30 to 50 pounds and stay mobile all day.

  Microsoft Office, ServiceNow, Corrigo, Amazon Business

  1 mois

  Customer Service Representative -Trilingual

  Mississauga, ON

  55k–60k $/anTemps plein

  

  Randstad Canada

  2+ ansCandidates need 2 to 3 years of customer service, logistics or e-commerce experience and native or fluent English, Cantonese and Mandarin. They should know parcel tracking and customs procedures and have intermediate to advanced Excel skills.

  Microsoft Excel, WeChat, DingTalk, CRM, ticketing system, carrier portals

  1 mois

  Junior Business Analyst

  Toronto, ON

  Contrat

  

  Randstad Canada

  2+ ansCandidates need 2+ years as an operational business analyst in IT or digital health, hands-on client support and onboarding experience, strong attention to data integrity, and the ability to meet strict SLA timelines. An active LinkedIn URL on the resume is also required.

  ITSM ticketing tools

  1 mois

  DAM Engineering Specialist - Hybrid

  London, ON

  110k–120k $/anTemps plein

  

  Randstad Canada

  5+ ansCandidates need a bachelor's degree or equivalent, at least five years in data access governance including three years of hands-on implementation, and strong skills in data protection, integration tools and communication. Financial industry experience is a plus.

  Cloud Data Governance & Catalog, Cloud Data Marketplace, Cloud Data Integration, Active Directory, SIEM, DLP

  1 mois

  Junior Systems Analyst/ Developer

  Toronto, ON

  36,39–43,10 $/hContrat

  

  Randstad Canada

  5+ ansCandidates need 5+ years as a systems, business or product analyst and 5+ years with .NET, Java and React. They also need CI/CD experience with Octopus Deploy and Azure DevOps, plus a university degree or equivalent experience.

  Octopus Deploy, Azure DevOps, Jira, Confluence, Power BI, Google Analytics

  1 mois

  Bilingual Travel Experience Advisor

  Toronto, ON

  22 $/hContrat

  

  Randstad Canada

  3+ ansCandidates need at least 3 years of travel industry experience and 1 to 2 years in customer service or travel advisory, with fluency in English and French. Advanced Amadeus GDS skills, TICO (Ontario) or OPC (Quebec) certification, and a dedicated home office with wired high-speed internet are required.

  Amadeus GDS, MS Office, Microsoft Teams

  1 mois

  Administrative Assistant

  Surrey, BC

  30 $/hContrat

  

  Randstad Canada

  Candidates need prior administrative or operations coordination experience, a high school diploma, and strong Microsoft Excel skills. They also need attention to detail for financial records and the ability to solve documentation problems independently.

  Microsoft Excel, IAA auction system, ICBC auction system, Document management software, Spreadsheets

• 1 mois

  Desktop Support Technician

  Vancouver, BC

  Sur placeContrat

  T

  Teck

  5+ ansCandidates need 5+ years of recent Tier 2 support experience in a corporate office, strong Mac, Windows and Microsoft 365 skills, and good customer service and troubleshooting ability. Experience with Apple enterprise tools, Exchange Online and ServiceNow is preferred.

  Mac OS, iOS, Windows, Microsoft 365, Exchange Online, JAMF

• 1 mois

  Sr Associate, Product Strategy

  Vancouver, BC

  Temps plein

  AT

  Appnovation Technologies

  3+ ansAppnovation needs candidates with 3-5 years in product management, business analysis, strategy consulting or service design. Strong product documentation skills, client-facing communication and practical fluency with digital and AI tools are also required.

  AI tools, Visual tools

• 1 mois

  Director, Customer Delivery & Services

  Montréal, QC

  

  Novisto

  7+ ansCandidates need 7+ years in SaaS professional and advisory services, with experience owning a services P&L and building services operations for enterprise B2B customers. Hands-on skill packaging services, running SLAs and capacity models, and proven people leadership are required.

  Jira, PSA tools

• 1 mois

  Lead Product Manager, Enterprise Services Management

  Vancouver, BC

  

  Asana

  10+ ansCandidates need 10+ years of product management experience, ideally building AI-driven, automation or enterprise SaaS products. They should have proven experience launching new products, technical depth in architecture and integrations, strong customer and go-to-market skills, and excellent written and verbal communication.

  Research, Asana, Workflow, Prioritization, Sales, Packaging

• 1 mois

  Manager, Strategic Customer Onboarding

  Toronto, ON

  120k–150k $/anTemps plein

  

  Tipalti

  7+ ans3+ gestionCandidates need 7+ years in customer onboarding, implementation or professional services in B2B SaaS, and 3+ years of people management. Strong skills in leading enterprise implementations, escalations, analytics and cross-functional influence are expected.

  Salesforce, Jira

  1 mois

  Manager, Strategic Customer Onboarding

  Vancouver, BC

  120k–150k $/anTemps plein

  

  Tipalti

  7+ ans3+ gestionCandidates need 7+ years in customer onboarding, implementation or professional services in B2B SaaS, and 3+ years of people management. Strong skills in leading enterprise implementations, escalations, analytics and cross-functional influence are expected.

  Salesforce, Jira

• 1 mois

  Manager, Knowledge & Enablement, Global Support

  Canada

  

  Auvik Networks

  8+ ans2+ gestionCandidates need 8+ years in technical writing, content strategy or knowledge management, with at least 2 years in a leadership role. Auvik wants hands-on AI tool use, SaaS or technical support experience, and strong analytics skills using support data.

  Markdown, Git, AI writing tools, LLM-based drafting tools

• 1 mois

  Senior Backend Engineer II - Patient Experience

  Vancouver, BC

  

  Prenuvo: Prenuvo currently operates in 26 clinics across North America, Australia, and Europe.

  6+ ansCandidates need 6 to 8 years or more of backend experience owning production services, ideally in Python, with strong REST API design, AWS event-driven architecture and PostgreSQL skills. Experience with idempotent, fault-tolerant integrations, automated testing and observability tools such as Datadog is expected.

  Python, FastAPI, AWS EventBridge, AWS SQS, AWS SNS, AWS Lambda

• 1 mois

  Staff Software Engineer, DevEx

  Télétravail au Canada

  Télétravail

  

  Samsara: The company's mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

  8+ ansCandidates need a bachelor's degree or equivalent practical experience, 8+ years of building software with 2+ in an architect or technical leadership role, 4+ years on large-scale distributed systems, and 4+ years leading cross-team technical projects.

  Claude Code, Cursor, Copilot

• 1 mois

  Senior Developer Support Engineer - Builder Experience (BX)

  Toronto, ON

  

  Okta

  4+ ansCandidates need a computer science or related degree and 4+ years of developer or technical support experience with customers. They must be fluent in a statically typed language and a dynamically typed language, and be comfortable with APIs, web frameworks and AI-assisted development tools.

  Claude, OpenAI Codex, MCP servers

• 1 mois

  Bilingual Product Support Analyst (Canadian French)

  Toronto, ON +1

  TélétravailTemps plein

  

  D2L

  Candidates need fluency in English and Canadian French, strong analytical and problem-solving skills, and SQL skills. Helpdesk, customer service and LMS experience are assets.

  SQL, Microsoft SQL, Wireshark, Fiddler, Salesforce, Active Directory

• 1 mois

  Developer Support Specialist

  Vancouver, BC

  B

  Brex

  Candidates need a bachelor's degree or equivalent work experience, strong troubleshooting and written and verbal communication skills, and past customer-facing experience. Experience with accounting integrations such as NetSuite, QBO and Xero is also needed.

  NetSuite, QuickBooks Online, QuickBooks Desktop, Xero, Sage Intacct, Expensify

• 1 mois

  Technical Product Manager - AI

  Télétravail au Canada

  Télétravail

  

  hireVouch: Company Marketing Strategy

  5+ ansCandidates need 5+ years owning product delivery in deeply technical domains such as data platforms, ML products or infrastructure systems. They must understand ML lifecycles, cloud-native architectures and how to write crisp requirements, epics and acceptance criteria.

  Research, Leadership, Communication skills, Translation, Decision making, Process data

  1 mois

  Sr SW Engineering Manager

  Télétravail au Canada

  Télétravail

  

  hireVouch: Company Marketing Strategy

  8+ ans4+ gestionCandidates need 8+ years of software engineering and 4+ years of people management experience, plus delivery ownership, production on-call and incident experience, and Java/Kotlin and cloud experience, preferably Azure.

  Azure, Kubernetes, React, AI-assisted development tools

• 1 mois

  Intermediate Salesforce Developer - 3319

  Ontario

  45–50 $/hContrat

  

  emergiTEL Inc.

  3+ ansCandidates need 3 to 5+ years of hands-on Salesforce development and administration experience, especially with Sales Cloud. They need practical skills in Apex, Lightning Web Components, SOQL, Flow, Experience Cloud, HTML, CSS and JavaScript.

  Salesforce, Power BI, Microsoft Excel, Experience Builder, Git

• 1 mois

  Marketing Officer - Events (Term Position)

  Alberta

  56k–59k $/anTemps plein

  BC

  Banff Centre for Arts and Creativity

  5+ ansCandidates need 5+ years of related experience, including arts, entertainment, or events marketing, plus a degree or diploma in communications, marketing, public relations, or a related field. Strong copywriting, budgeting, organization, and MS Office skills are required, and French is an asset.

  MS Office, email marketing platform, CRM platform, paid digital marketing platform

  1 mois

  Marketing Officer (Term Position)

  Alberta

  56k–59k $/anTemps plein

  BC

  Banff Centre for Arts and Creativity

  5+ ansCandidates need 5+ years of related experience, including arts, entertainment, or events marketing, plus a degree or diploma in communications, marketing, public relations, or a related field. Strong copywriting, budgeting, organization, and MS Office skills are required, and French is an asset.

  MS Office

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