Emplois “Nice CX” au Canada – Page 4

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• 20j

  Senior QA Automation

  Toronto, ON

  TélétravailTemps plein

  M

  Miratech

  6+ ansCandidates need 6+ years of QA automation experience, including testing Java microservices, hands-on work with Playwright or Cypress, contract and performance testing, and testing complex rule-based systems. Experience with contact center or telephony platforms is a nice-to-have.

  Playwright, Cypress, JUnit, JMeter, Gatling, k6

  23j

  Organizational Design Consultant

  Toronto, ON

  TélétravailTemps plein

  M

  Miratech

  8+ ansCandidates need 8+ years in technology consulting, experience turning business needs into enterprise or AI solution recommendations, and experience with contact center platforms, with Genesys Cloud preferred. They also need strong stakeholder management with directors and executives and eligibility for a Government of Canada security clearance.

  Genesys Cloud

  23j

  Senior Genesys Cloud PS Consultant (Genesys AI experience)

  Toronto, ON

  TélétravailTemps plein

  M

  Miratech

  7+ ansCandidates need 7+ years in enterprise technology or contact center consulting, hands-on Genesys Cloud CX experience and practical Genesys Cloud AI experience. They must be eligible for a Government of Canada security clearance.

  Genesys Cloud CX, Genesys Cloud AI, Architect, Data Actions

  28j

  Full Stack Java Engineer — Workforce Management (WFM)

  Toronto, ON

  TélétravailTemps plein

  M

  Miratech

  5+ ansCandidates need 5+ years of full-stack development experience with Java, Spring Boot, React or Angular, and TypeScript. Strong SQL, REST API, cloud and containerization skills, plus knowledge of OAuth2 and messaging tools like Kafka or RabbitMQ, are also required.

  Jenkins, Kubernetes, PostgreSQL, Kafka, RabbitMQ, Swagger

  28j

  Senior Programmable Voice Engineer (CX Platform)

  Toronto, ON

  TélétravailTemps plein

  M

  Miratech

  8+ ansCandidates need 8+ years of software engineering experience, deep hands-on work with FreeSWITCH or Kamailio, and expert Java and Spring Boot skills. Strong knowledge of SIP, RTP and WebRTC, plus clear communication skills, is also required.

  FreeSWITCH, Kamailio, Java, Spring Boot, PostgreSQL, Kafka

• 22j

  Product Owner

  Télétravail au Canada

  TélétravailTemps plein

  FT

  Foundant Technologies Inc

  4+ ansCandidates need four or more years as a Product Owner or equivalent product role on agile teams, plus B2B software experience. They must use AI tools regularly in product work and be legally eligible to work in the United States.

  Jira

• 23j

  Sr. Director, Brand

  Toronto, ON

  150k–180k $/anTélétravailTemps plein

  

  Felix

  10+ ans5+ gestionFelix needs a senior brand leader with 10+ years of consumer or DTC brand experience, a record of leading multi-million-dollar integrated campaigns, product marketing and launch experience, and 5+ years of managing teams.

  Media planning, Regulatory compliance, Coaching, Leadership, Collaboration

• 26j

  Client Advisor

  Wainwright, AB

  Temps partiel

  

  Royal Bank of Canada: Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance.

  Cotation en bourse: TSX:RY · NYSE:RY · Source vérifiée: 2026-11-02

  Candidates need a track record in hands-on, target-driven sales and a passion for putting clients first. They also need problem-solving and people skills, digital literacy across devices, and the ability to work all business hours. Experience building client rapport in finance or service is an asset.

  smartphones, tablets, laptops

  26j

  Client Advisor

  Wainwright, AB

  Temps partiel

  

  Royal Bank of Canada: Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance.

  Cotation en bourse: TSX:RY · NYSE:RY · Source vérifiée: 2026-11-02

  Candidates need a track record in hands-on, target-driven sales and a passion for putting clients first. They also need problem-solving and people skills, digital literacy across devices, and the ability to work all business hours. Experience building client rapport in finance or service is an asset.

  smartphones, tablets, laptops

• 27j

  Customer Success Lead (SMB)

  Toronto, ON

  Temps plein

  

  Chexy Inc.

  3+ ansCandidates need 3+ years in customer success, account management, implementation or high-touch support for SMB customers, with strong written communication, problem-solving and process skills. Fintech, payments or SaaS experience is a plus.

  Intercom, Notion, Slack, Google Suite

• 27j

  Enterprise Account Executive

  Toronto, ON

  TélétravailTemps plein

  

  Siena AI

  Candidates need a proven record closing $100M+ GMV ecommerce or consumer brand accounts, experience selling to C-suite stakeholders, and hands-on RFP experience in six-figure deals. Quota attainment that they can explain is required.

  Sales, Leadership

  27j

  Senior Solutions Engineer

  Toronto, ON

  TélétravailTemps plein

  

  Siena AI

  5+ ansCandidates need 5+ years as a Solutions or Sales Engineer in B2B SaaS with personal ownership of demos and POCs. They must be hands-on with APIs, webhooks and authentication, and know the ecommerce CX stack such as Shopify and helpdesk tools.

  Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa

• 27j

  Sales Development Representative

  Vancouver, BC

  Temps plein

  

  Freelancer.com: Freelancer owns Escrow.com, the world's largest online escrow company.

  Candidates need six months to a year of experience in outbound sales, customer service, retail or another high-volume role. They should be comfortable with cold calling and email outreach, and have hands-on familiarity with HubSpot, Apollo.io, LinkedIn Sales Navigator and G-Suite.

  HubSpot, Apollo.io, LinkedIn Sales Navigator, G-Suite

  1 mois

  Sales Development Representative

  Vancouver, BC

  Sur placeTemps plein

  

  Freelancer.com: Freelancer owns Escrow.com, the world's largest online escrow company.

  Candidates need six months to a year of experience in outbound sales, customer service, retail or another high-volume role. They should be comfortable with cold calling and email outreach, and have hands-on familiarity with HubSpot, Apollo.io, LinkedIn Sales Navigator and G-Suite.

  HubSpot, Apollo.io, LinkedIn Sales Navigator, G-Suite

• 27j

  Application Specialist

  Don Mills, ON +3

  Temps plein

  

  Bell Canada: Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services.

  3+ ansBell Canada needs at least 3 years in a contact centre technical or product management role and 3 years of hands-on experience with Genesys platforms. Candidates also need programming and scripting skills, a solid grasp of networks and VoIP, and French adequate for Quebec positions.

  Genesys Cloud, Genesys Engage, Genesys PureConnect, Genesys WFM, NICE CX, Verint

• 28j

  Application Specialist

  Toronto, ON

  B

  Bell

  3+ ansCandidates need at least 3 years in a contact centre technical or product management role and 3 years of hands-on Genesys platform experience. Programming skills in Java, JavaScript or SQL, and knowledge of networking, VoIP and system administration are also needed.

  Genesys Cloud, Genesys PureConnect, Genesys WFM, Nice CX, Verint, Avaya

• 28j

  Sales Representative

  Toronto, ON

  HybrideTemps plein

  

  Rentman

  Candidates need native-level English, proven B2B sales experience (ideally SaaS), and experience running the full sales cycle for both SMB and enterprise clients. They must be based in Toronto and able to travel across North America about four or five times a year.

  HubSpot, Salesforce

• 28j

  Vice President of Product

  Télétravail au Canada

  TélétravailTemps plein

  

  Onfleet

  10+ ans5+ gestionCandidates need 10+ years in B2B SaaS product roles, including 5+ years leading product teams and 3+ years as Director of Product or above. Experience running Product at a Series B+ company, moving upmarket into enterprise, and hiring and developing product talent is required.

  Jira, Productboard, Amplitude

• 29j

  Software Development Manager, Institutional Transfers

  Télétravail au Canada

  166k–208k $/anTélétravailTemps plein

  

  Wealthsimple Technologies

  Candidates need experience managing and developing software engineering teams, production distributed-systems depth, and reliable delivery in a complex or regulated environment. They also need working knowledge of backend and frontend systems, SQL databases, event-driven architecture and cloud infrastructure.

  Ruby on Rails, React, GraphQL, Kafka, Temporal, Kubernetes

• 1 mois

  RQ00786 - UX Researcher - Senior

  Toronto, ON

  59,77–89,65 $/hTemps plein

  SC

  Source Code

  7+ ansCandidates need 7+ years of end-to-end UX/CX research and inclusive UX/UI and service design, plus 5+ years working across teams in a complex regulated environment. Public sector experience is highly preferred, along with AODA and WCAG 2.1 AA design skills.

  Figma, Adobe XD, Miro, Mural, FigJam

• 1 mois

  Sr. Agentic Product Manager (North America)

  Toronto, ON

  TélétravailTemps plein

  

  Netomi

  4+ ansCandidates need 4 to 10 years in solutions architecture, implementation or product consulting for enterprise SaaS or AI platforms. They must design complex workflows, understand REST APIs and enterprise integrations, and communicate well with customers.

  Business processes, CSM, Workflow, Process improvement, Communication skills, API development

• 1 mois

  Customer Experience Lead / Chef(fe) de l'expérience client

  Montréal, QC

  TélétravailTemps plein

  

  Pressbooks

  5+ ansBachelor's degree in Business, Education, Technology, Communications or related field; 5+ years in customer success, account management or similar client-facing role; Experience designing and reporting on client research

  Google Docs, Google Sheets, Google Slides, Google Calendar, Pressbooks

• 1 mois

  Senior Project Manager

  Toronto, ON

  V

  VML

  5+ ansCandidates need 5+ years of project management experience, ideally in CRM or CX transformation, plus Agile, Scrum and hybrid delivery skills. A bachelor's degree or equivalent experience is required, and PMP, PMI-ACP, SAFe or CSP certification and Salesforce or Jira experience are assets.

  Jira, Confluence, Smartsheet, Azure DevOps, Salesforce

• 1 mois

  Senior UX Researcher

  Toronto, ON

  Contrat

  

  Randstad Canada

  7+ ansCandidates need 7+ years of end-to-end UX research and inclusive design experience, 5+ years working with cross-functional teams in regulated environments, hands-on use of Figma or Adobe XD and design systems, and proven AODA and WCAG 2.1 AA design and testing experience.

  Figma, Adobe XD

17 entreprises