Patient Care Quality Liaison
Richmond, BCVancouver Coastal Health
3+ ansCandidates need a bachelor's degree in a relevant human services field plus 3 to 5 years of recent conflict resolution or crisis intervention experience, or an equivalent mix of education and experience. Knowledge of privacy and patient rights legislation, complaints management, and strong communication and facilitation skills are required.
Patient care, Leadership, Collaboration, Reporting, Risk management, Conflict resolution
Intake Coordinator, Patient Care Quality Office
Vancouver, BCVancouver Coastal Health
3+ ansVancouver Coastal Health needs a candidate with a bachelor's degree in a human services field and three to five years of public or client relations experience, ideally in healthcare. Strong tact, discretion, triage judgment and Word, Excel and PowerPoint skills are required.
BC Patient Safety & Learning System (PSLS)