Pricing & Performance Analyst
Toronto, ONRedion
2+ ansCandidates need a quantitative degree, advanced Excel modelling skills, and hands-on SQL or Python experience. At least 2 years in insurance, financial services, pricing or analytics is required, and strong PowerPoint skills are needed. Power BI and French are assets.
Excel, SQL, Python, Power BI, PowerPoint
Bilingual Customer Service Representative
Toronto, ONRedion
Candidates need post-secondary education, fluency in French and superior English communication skills, plus knowledge of travel insurance products. Previous experience is preferred, along with strong attention to detail and the ability to handle fluctuating call volumes.
Bilingualism, Customer service, Problem solving, Communication skills
Workforce Management and Quality Assurance Specialist
Toronto, ONRedion
3+ ansCandidates need 3+ years of workforce management experience in a contact centre, plus quality assurance, claims, customer service or assistance experience. Strong forecasting, analytical and Excel skills are required, with Power BI and workforce management systems preferred.
Microsoft Excel, Power BI, Workforce management systems