Contact Center Rep II, Borrowing (Markham, On)
Markham, ONSur placeTemps plein
TT
The Toronto-Dominion Bank (Canada)
Candidates need a high school diploma or equivalent, strong listening and communication skills, and fast, accurate computer navigation across several screens. Experience in financial or service industries is preferred, and Mandarin or Cantonese is an asset.
computer systems, multiple screens, headsets, smartphones, tablets, laptops
VP, Advanced Client Analytics
Toronto, ONSur placeTemps plein
TT
The Toronto-Dominion Bank (Canada)
Candidates need an undergraduate degree in a relevant discipline, with an MBA as an asset. The posting asks for experience with voice-of-customer analytics, predictive modelling, AI and natural language processing, and linking client experience to financial outcomes.
Dashboards, VOC platform