Emplois “Zendesk Support” au Canada – Page 7

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• 1 mois

  Customer Service Representative

  Toronto, ON

  27–33 $/hContrat

  

  Randstad Canada

  1+ ansCandidates need one to two or more years of customer service, call centre, retail or hospitality experience, strong written and verbal communication, and familiarity with CRM platforms such as Salesforce or Zendesk. High empathy, active listening and problem-solving skills are also required.

  Salesforce, Zendesk, CRM

  1 mois

  Agent au Service Client

  Laval, QC

  24–28 $/hContrat

  

  Randstad Canada

  1+ ans1 à 2 ans d'expérience en service à la clientèle; Excellente maîtrise du français parlé et écrit; Bilinguisme fonctionnel en anglais

  Zendesk, ERP

  1 mois

  Customer Care Agent

  Laval, QC

  24–28 $/hContrat

  

  Randstad Canada

  1+ ansCandidates need at least 1 to 2 years of customer service experience and excellent written and spoken French. Functional English is also required, along with comfort learning management software such as Zendesk or an ERP system.

  Zendesk, ERP, Ticketing system

  1 mois

  Customer Care Agent

  Laval, QC

  24–28 $/hContrat

  

  Randstad Canada

  1+ ansCandidates need at least 1 to 2 years of customer service experience, excellent spoken and written French, and functional English. Strong organization, reliability and comfort learning management software such as Zendesk or an ERP system are also needed.

  Zendesk, ERP

• 1 mois

  Part Time - Data Architect

  Toronto, ON

  Temps partiel

  

  Architech

  7+ ansCandidates need 7+ years in data architecture or engineering, including at least 2 years each with the Microsoft Azure data ecosystem and Databricks. Strong SQL, working Python, and hands-on experience with governance tools and data security are needed, plus strong communication skills.

  Microsoft Fabric, Azure Data Factory, Synapse, Power BI, Azure SQL, Databricks

• 1 mois

  VP, Global Customer Support

  Toronto, ON

  Temps plein

  TS

  Themis Solutions (USA) Inc.

  12+ ans5+ gestionClio needs a seasoned support or CX executive with 12+ years in customer service or CX leadership, including 5+ years managing managers in B2B SaaS. Candidates need hands-on experience deploying AI support platforms at scale and running global teams with P&L ownership.

  Salesforce Service Cloud, Talkdesk, Maven AI, Decagon, Sierra, Intercom Fin

• 1 mois

  Estimator (Product Support)

  Télétravail au Canada

  TélétravailTemps plein

  

  Valsoft Corporation

  2+ ansCandidates need 2+ years as an electrical or mechanical estimator or in a customer support or technical construction role. They also need strong written and verbal communication, attention to detail, and comfort delivering training and working remotely across time zones.

  Countfire, Trimble, Bluebeam, Accubid, ConEst, McCormick

  1 mois

  Estimator (Product Support)

  Télétravail au Canada

  TélétravailTemps plein

  

  Valsoft Corporation

  2+ ansCandidates need 2+ years as an electrical or mechanical estimator, or in a technical or customer support role in construction or electrical work. Strong written and verbal communication, attention to detail, and the ability to work independently and remotely with flexible hours overlapping North American business hours are also required.

  Countfire, Trimble, Bluebeam, Accubid, ConEst, McCormick

• 1 mois

  Account Manager, Emerging Growth

  Calgary, AB

  TélétravailTemps plein

  

  Absorb: Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce.

  1+ ansCandidates need a post-secondary degree, 1-2 years of experience managing client relationships and driving upsell revenue, and very strong organizational and communication skills. SaaS or technology sales experience and Salesforce skills are preferred.

  Salesforce, Gong, Gainsight, Zendesk, AbsorbLMS, Excel

• 1 mois

  Lead, End User Compute & Service Desk

  Toronto, ON

  Temps plein

  

  Porter Airlines Inc.

  3+ ans3+ gestionCandidates need 3 to 5 years in End User Compute, desktop engineering or endpoint management, and at least 3 years as a team or technical lead. Porter also wants experience with distributed users, governance and audit documentation, and the ability to explain technical standards to any audience.

  Microsoft Intune, MECM/SCCM, Jamf, AWS Workspace, Google Suite, Zendesk

  1 mois

  Intermediate Specialist, Service Management

  Toronto, ON

  Temps plein

  

  Porter Airlines Inc.

  3+ ansCandidates need solid experience with ITIL-based IT service management and the main ITSM processes, plus analytical skills to read service data and KPIs. Experience with Splunk, Dynatrace and ITSM tools is important, and the role requires comfort with after-hours on-call support and cross-functional collaboration.

  Splunk, Dynatrace, ITSM tools, CMDB

• 1 mois

  Technical Support Specialist

  Oakville, ON

  50k–60k $/anSur placeTemps plein

  

  ShipTime Inc.: Whether shipping locally, across Canada, or internationally, ShipTime provides clear pricing, reliable delivery options, and flexible services to…

  2+ ansCandidates need 2 to 5 years of technical support experience, strong troubleshooting and customer communication skills, and fluency in English and French. Knowledge of REST APIs, SQL, eCommerce platforms and ticketing tools is also expected.

  GitHub, Postman, SQL, Zendesk, Freshdesk, HubSpot

• 1 mois

  Technical Support Analyst - Remote, Canada (Pacific Time)

  Ottawa, ON

  60k–80k $/anTélétravailTemps plein

  KS

  Kinetic Software

  3+ ansCandidates need 3 to 5 years of technical or application support experience in SaaS or enterprise software, strong SQL and relational database skills, and hands-on production experience with Microsoft SQL Server and Azure. They also need clear communication skills and experience with ticketing tools such as Zendesk, Jira or Salesforce.

  SQL, Microsoft SQL Server, Microsoft Azure, Zendesk, Jira, Salesforce

• 1 mois

  Technical Support Engineer

  Télétravail au Canada

  TélétravailTemps plein

  FT

  Foundant Technologies Inc

  5+ ansCandidates need 5+ years in SaaS technical support, including 2+ years on Tier 2/3 escalations. They must troubleshoot complex software independently, know SQL and REST APIs, and be legally eligible to work in the US or Canada.

  Jira, Zendesk, Kibana, AppDynamics, Postman, SQL

• 1 mois

  Customer Success Engineer - AMER

  Télétravail au Canada

  Télétravail

  

  Tyk Technologies

  Candidates need extensive technical support or customer success engineering experience and strong hands-on Docker and Kubernetes skills. They also need experience with on-premise deployments, API management, and tools such as Redis, MongoDB, SQL, OAuth/OIDC and SSO, plus clear communication and the ability to lead without authority.

  Zendesk, Docker, Kubernetes, Redis, MongoDB, SQL databases

• 1 mois

  Customer Success Manager (Bilingual French/English)

  Toronto, ON

  Temps plein

  

  SWTCH Energy Inc.

  3+ ansCandidates need 3+ years in customer success, account management or a similar client-facing role, ideally in SaaS, cleantech or real estate. Strong English and French communication, CRM and Excel skills, and an interest in sustainability are needed.

  Excel, Salesforce, ChurnZero, Zendesk

• 1 mois

  Suppor Lead - FinTech

  Canada

  Temps plein

  

  Remote People

  5+ ansCandidates need 5+ years in technical support or incident management, ideally in FinTech or SaaS, with an engineering or computer science background. Proven team leadership, strong cross-cultural communication, and experience with Jira, Zendesk and ITSM practices are required.

  Jira, Zendesk, SQL, Linux, Docker, Kubernetes

• 1 mois

  VIP Player Services Lead

  Toronto, ON

  Temps plein

  

  Big Viking Games

  4+ ansBig Viking Games needs candidates with 4+ years in VIP, player services, customer experience or retention roles. They must communicate warmly, judge sensitive situations well, use player data to find issues, and be comfortable with AI tools.

  Zendesk, Helpshift, Salesforce, HubSpot, Intercom, Jira

• 1 mois

  Integration Specialist / Spécialiste, intégration

  Montréal, QC

  Temps plein

  

  Vention

  3+ ans3 to 5 years in industrial automation or technical support; Robot programming in at least two of Fanuc, Universal Robots, ABB; Ability to learn Vention's automation stack

  MachineMotion, MachineLogic, Python, Zendesk, Jira

• 1 mois

  Implementation Consultant

  Mississauga, ON

  Télétravail

  

  Upshop

  3+ ansCandidates need 3+ years in software implementation, consulting, or retail technology, plus strong communication and stakeholder skills. Retail operations knowledge and working understanding of APIs, data integration, and SaaS platforms are highly valued.

  Zendesk, Jira, Confluence, Wrike, Salesforce, SQL

• 1 mois

  IT Support Technician III / System Administrator

  Montréal, QC

  Sur placeTemps plein

  

  Cosmetic Physician Partners

  5+ ansCPP Clinics needs five or more years in IT support, including two or more years at third-line or senior escalation level. Candidates need strong Microsoft 365, Entra ID, Windows and macOS skills, plus VoIP, networking and helpdesk experience, and fluent English.

  Zendesk, Microsoft 365, Entra ID, Exchange Online, RMM, MDM

  1 mois

  IT Support Technician III / Senior Technician

  Montréal, QC

  Sur placeTemps plein

  

  Cosmetic Physician Partners

  5+ ansCandidates need 5+ years in IT support, including 2+ years at a senior escalation level. Strong Microsoft 365 and Entra ID administration, Windows and macOS troubleshooting, RMM and MDM experience, and networking fundamentals are required. Excellent English communication is required.

  Zendesk, Microsoft 365, Entra ID, RMM, MDM, EDR

• 1 mois

  Operations Coordinator - Client Service Administration and Process Support

  Toronto, ON

  45k–55k $/an

  

  Fitch Group: Fitch Ratings is a leading provider of credit ratings, commentary and research.

  10+ ansCandidates need experience in operations coordination, client service, exam or education administration, or a similar high-volume administrative role. They must handle complex complaints, use case management software, and communicate professionally in both French and English.

  Salesforce, Zendesk, SharePoint, Microsoft Office, Copilot

• 1 mois

  Support Engineer III

  Télétravail au Canada

  82k–102k $/anTélétravailTemps plein

  

  Blackpoint Cyber: Blackpoint Cyber is a technology-driven cybersecurity company.

  5+ ansBlackpoint Cyber needs candidates with 5+ years in technical or customer support for complex software, strong Zendesk automation skills and solid knowledge of microservices, cloud and networking. Scripting and operating system expertise are also required.

  Zendesk, Superblocks, n8n, Tines, Docker, PowerShell

18 entreprises