Manager – Engineering
Télétravail au CanadaJobgether
6+ ans2+ gestionCandidates need a computer science or related degree, at least 6 years of software engineering experience and 2 years of engineering management. They must have strong backend skills in Python or Go, RESTful API and PostgreSQL experience, and familiarity with Agile, CI/CD and AI-assisted development tools.
Python, Go, FastAPI, Gin, PostgreSQL, Git
I2nd Level Supporter - E-banking
Télétravail au CanadaJobgether
Candidates need several years of technical customer support experience, ideally at second level, with strong knowledge of Windows, macOS, iOS, Android, IT security, IAM and networking. They must have very good German and French and handle demanding customers professionally.
Remote-access tools, Ticketing systems, Antivirus software, Firewalls, Routers, Modems
Head of Global Support
Télétravail au CanadaJobgether
8+ ans4+ gestionCandidates need at least 8 years in customer support or service operations, including 4+ years leading other leaders, and experience scaling high-volume contact centers. A bachelor's degree or equivalent experience and hands-on work with AI, workforce management and operational software are also required.
ERP, PMS, POS
Incident & Escalation Lead- Enterprise Customers
Télétravail au CanadaJobgether
Candidates need experience in enterprise technical support, customer success or incident management within B2B SaaS or enterprise software, and a record of resolving multi-stakeholder escalations. They must communicate clearly with senior leaders, coordinate teams without direct authority, and stay calm under pressure. Familiarity with Zendesk, Salesforce, Slack or PagerDuty and on-call availability are expected.
Zendesk, Salesforce, Slack, PagerDuty