Technical Lead – IVR & Contact Center Applications
Toronto, ONTemps plein
AI
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Skill Required; • Strong experience in IVR and Contact Center platforms (e.g., Genesys, Cisco UCCE/UCCX, Amazon Connect, NICE, Avaya, Nuance); • Experience in contact flow design, call routing, self-service solutions,…