Relationship Manager
AlbertaPayShepherd
5+ ansPayShepherd needs 5+ years of experience in a relevant field, such as contracts, project management, operations or SaaS. Candidates must be strong at relationship building, problem solving, communication and project management, and should be eager to adopt AI tools.
Microsoft Excel, Microsoft PowerPoint, MS Project, Google Sheets, Google Docs, Gmail
Technical Product Support - Bilingual
Télétravail au CanadaPayShepherd
2+ ansCandidates need 2+ years in technical or SaaS support, strong troubleshooting skills, and comfort with spreadsheets and CSV files. Bilingual English and French or Spanish is required, and understanding of heavy industry is an asset.
Intercom, Dialpad, Jira, SAP, Avantis, CSV files
Customer Success Manager
Calgary, ABPayShepherd
3+ ansCandidates need a good understanding of heavy industry, strong business and project management skills, and excellent communication and presentation skills. Three or more years of customer success or SaaS experience is an asset, along with comfort with dashboards, data analysis and rapid adoption of AI tools.
Microsoft Excel, Microsoft PowerPoint, MS Project, Google Sheets, Google Drive, Gmail