Senior Technical Support Analyst II , GTB - Scarborough
OntarioScotiabank
Candidates need strong analytical skills, sound judgment in evaluating statistical and multiple data sources, and excellent written and verbal communication. Time management, initiative and confidence presenting recommendations to management are also required.
Technical support, ServiceNow, Process improvement, Coaching, Customer service, Regulatory compliance
Senior Technical Analyst (18-Month Contract), Global Transaction Banking - Toronto
Toronto, ONScotiabank
Candidates need strong knowledge of electronic cash management, especially payments and reporting, and experience managing client relationships in financial services. They also need fluency in English and Spanish or French, plus familiarity with operational risk, regulatory compliance and AML/ATF frameworks.
Cash handling, Technical support, Onboarding, Regulatory compliance, Quality assurance procedures, Reporting