Emplois “Customer support ticketing platforms” au Canada – Page 19

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• 26j

  Customer Support Specialist, Bilingual (Spanish), Contract

  Télétravail au Canada

  Télétravail

  

  Roofr

  1+ ansCandidates need 1 to 3 years of bilingual customer support experience, strong communication and creative problem-solving skills, and experience handling high daily volumes of calls, emails and chats. Startup experience and Intercom experience are a plus.

  CRM, Intercom

  26j

  Customer Support Specialist, Bilingual (English/Spanish)

  Télétravail au Canada

  Télétravail

  

  Roofr

  1+ ansRoofr needs 1 to 3 years of bilingual customer support experience, strong communication and problem-solving skills, and high-volume experience across phone, email and chat. Intercom experience and startup experience are assets.

  CRM, Intercom

• 26j

  Customer Success Manager - SMB

  Vancouver, BC

  HybrideTemps plein

  

  Fours

  3+ ansCandidates need 3+ years in Customer Success, Account Management or Technical Support, ideally in SaaS or cloud. They must be organized enough to manage 50 to 70 accounts, comfortable in an async, Slack-heavy startup, and available 9am to 5pm Eastern Time.

  Slack, ClickUp, Salesforce, HubSpot

• 26j

  Client Services Specialist

  Richmond, BC

  

  Norsat International Inc.: Norsat International, founded in 1977, is a leading provider of innovative communication solutions that enable the transmission of data, audio and…

  1+ ansCandidates need a diploma or bachelor's degree in electronics, electrical engineering, telecommunications or a related field, and at least one year of technical or customer support experience. Strong troubleshooting, communication and report-writing skills are required, with RF, satellite or microwave experience and test equipment knowledge as assets.

  Oscilloscopes, Spectrum analyzers, Signal generators, Multimeters, Customer ticketing platform

• 26j

  Software Engineer

  Toronto, ON +1

  Sur placeTemps plein

  A

  Anchorbase

  Candidates need strong computer science fundamentals, including type theory, relational database design, complexity reasoning and concurrency. They should learn quickly, test thoroughly including unhappy paths, review code critically and communicate clearly about risk and tradeoffs.

  TypeScript, React, NestJS, Vite, C++, Windows

• 26j

  Customer Success Manager

  Calgary, AB

  A

  AutoPlus

  2+ ansCandidates need 2–4 years in a customer-facing SaaS role, ideally in digital or high-volume account management. They must communicate well in writing and speech, handle multiple priorities, and be comfortable with automation and structured processes.

  Gainsight, Salesforce, JazzHR

  26j

  (Skip right to approvals) Customer Success Manager

  Calgary, AB

  A

  AutoPlus

  2+ ansCandidates need 2–4 years in a customer-facing SaaS role, comfort with high-volume, automated work, and strong written and verbal communication. A bachelor's degree is required, and familiarity with Gainsight or other CS platforms is preferred.

  Gainsight, Salesforce

  26j

  (TF not initially enabled) Customer Success Manager

  Calgary, AB

  A

  AutoPlus

  2+ ansCandidates need 2–4 years in a customer-facing SaaS role, comfort with high-volume digital engagement, and strong written and verbal communication. Familiarity with Gainsight or other customer success platforms is preferred, and a master's degree is listed as a requirement.

  Gainsight, Salesforce, JazzHR

  26j

  (Editing Requisition after TF has calculated) Customer Success Manager

  Calgary, AB

  A

  AutoPlus

  2+ ansCandidates need 2–4 years in a customer-facing SaaS role, ideally in scaled or high-volume success. They must be comfortable working in a low-touch model that relies on automation, with strong written and verbal communication skills. Familiarity with Gainsight or other customer success platforms is preferred.

  Gainsight, Salesforce, Analytics dashboards

• 26j

  Associate Support Analyst

  Ontario

  20–25 $/hTélétravailTemps plein

  FC

  Fortra Canada Inc

  Candidates need an associate's degree in IT, computer science or a related field, or equivalent experience. They also need basic IT and software knowledge, strong written and verbal communication, and English proficiency.

  Ticketing systems

• 26j

  Principal Product Manager

  Waterloo, ON

  

  Open Text Corporation: OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds,…

  4+ ansCandidates need 4 to 8 years of product management experience, ideally in cybersecurity, AppSec or enterprise software. They need hands-on knowledge of DAST, web application security and vulnerability management, plus practical AI knowledge and experience in Agile delivery.

  WebInspect, SC DAST, Fortify

• 26j

  Associate Product Manager

  Edmonton, AB

  Hybride

  

  Fleetworthy

  1+ ansCandidates need a bachelor's degree or equivalent experience, 1+ year in product management or product operations (or 2+ years in project management for software), and strong communication and organization skills. Working knowledge of cloud platforms, APIs, SQL and data tools such as Snowflake or Databricks is needed.

  JIRA, SQL, Snowflake, Databricks

• 26j

  Gaming & Lottery Specialist

  Stouffville, ON

  

  The Ontario SPCA and Humane Society

  5+ ansCandidates need a college or university degree, or equivalent experience, plus 5+ years in charitable gaming, lotteries, fundraising, finance or compliance. Knowledge of AGCO rules, budget management and Microsoft Office is required, and a valid driver's licence is needed.

  Microsoft Office, Excel

• 26j

  Helpdesk Support Representative

  Montréal, QC

  

  Ivalua

  2+ ansCandidates need a relevant bachelor's degree with at least 2 years of professional experience, or a master's degree, or an equivalent mix of education and experience. They need strong technical aptitude, familiarity with ITSM and ITIL, experience with ticketing tools such as ServiceNow or Zendesk, and professional fluency in English and French.

  ServiceNow, Zendesk, Ivalua Buyer

• 26j

  Live Operations Associate - Bilingual (English/Arabic)

  Toronto, ON

  18 $/hTemporaire

  

  Manpower

  1+ ansCandidates need 1 to 2 years of customer service experience and strong written and verbal English and Arabic. They also need problem-solving skills, basic computer knowledge, Microsoft Office proficiency and the ability to multitask in a fast-paced setting.

  Microsoft Office, Discord

• 26j

  Senior Software Quality Engineer

  Télétravail au Canada

  TélétravailTemps plein

  

  vCluster Labs

  7+ ansCandidates need 7+ years in QA or software testing, including 2+ years at a senior or staff level. They need strong programming skills in Go, Python or JavaScript, deep CI/CD and Kubernetes knowledge, and strong debugging ability for backend and infrastructure issues.

  GitHub Actions, Jenkins, Kubernetes

• 26j

  Technical Support Engineer

  Richmond, BC

  67k–76k $/anTélétravailTemps plein

  N

  NETGEAR

  4+ ansCandidates need 4+ years of customer-facing technical support or network operations experience. They must know networking protocols, VLANs, QoS, multicast, wireless and Wireshark, and communicate fluently in English.

  Wireshark, Dante Controller, NDI Studio Monitor, Q-SYS, AMX, Crestron NVX

• 26j

  Sr. Platform Reliability/L3 Support

  Mississauga, ON

  HybrideTemps plein

  MM

  MCD McKesson Canada Corporation / La Corporation McKesson Canada

  7+ ansCandidates need 7+ years in infrastructure, production support or site reliability work, and experience with Level 3 troubleshooting and incident and root-cause analysis. They also need cloud and enterprise infrastructure skills, API integration troubleshooting, automation tools such as Terraform or Ansible, and a bachelor's degree or equivalent.

  Sierra Agent OS, Five9, Okta, Active Directory, SailPoint, ServiceNow

• 26j

  Technical Support Analyst

  Victoria, BC

  54k–58k $/anHybrideTemps plein

  

  Acturis: From an ambitious idea in 2000, Acturis has become the tech provider of choice for brokers, insurers and MGAs throughout the UK and internationally.

  Acturis Canada needs candidates with an aptitude for technology and structured problem solving, strong communication skills, and computer literacy in tools like Word, Outlook and Excel. A science, math or engineering background and customer service experience are assets but not required.

  Insurance System

• 26j

  RQ08618 - Software Developer - Intermediate

  Toronto, ON

  RP

  Rubicon Path

  10+ ansRubicon Path needs candidates with extensive Power Platform development and support experience, .NET and C# skills, and T-SQL and MS SQL Server experience. They should also know Agile delivery with Azure DevOps, ITIL-based incident and change management, and have strong analytical and communication skills.

  Power Apps, Power Automate, Power BI, Power Pages, Power Virtual Agents, Azure DevOps

  26j

  RQ09025 - Infrastructure Integration Specialist (N/S) - Senior

  Toronto, ON

  RP

  Rubicon Path

  Candidates need hands-on mainframe networking experience in a large support environment, especially TCP/IP, VTAM and TN3270. They also need skills in project leadership, incident management and communicating with stakeholders.

  TCP/IP, VTAM, NNM, NDM, AT-TLS, VPSPRINT

• 26j

  Workplace Project Manager

  Toronto, ON

  91k–137k $/anHybrideTemps plein

  H

  Harvey

  5+ ansCandidates need 5+ years in workplace operations, program or project management, including cross-functional programs. Strong playbook-building skills, national or global vendor management experience, and project management fundamentals are required. Candidates must be based in Toronto and able to work on-site.

  Asana, Smartsheet, Envoy, OfficeSpace

• 26j

  Risk Supervisor

  Ontario

  TélétravailTemps plein

  ?

  5+ ansExpected Salary Range: The expected base salary range for this role is between $57,000 to $62,000 CAD , depending on experience and qualifications; Basic Qualifications; 5+ years of experience in risk operations,…

  Regulatory compliance, Team building, Case management, Leadership, Underwriting, Onboarding

• 26j

  Customer Care Agent - Part time - Sporting goods

  Laval, QC

  20–21 $/hContrat

  

  Randstad Canada

  1+ ansCandidates need at least 1 to 2 years of customer service experience, excellent written and spoken French, and functional English. Tech comfort with ticketing or ERP systems such as Zendesk is an asset.

  Zendesk, ERP

19 entreprises