Support Specialist, Safety
CanadaAirbnb
3+ ansCandidates need 3+ years of experience in customer service, mediation, emergency services, Trust & Safety or a similar contact centre role, plus strong written and spoken communication and conflict resolution skills. They also need good judgment under pressure, the ability to work with sensitive and potentially traumatic material, and availability for weekends, holidays and early or evening shifts.
Google Suite, Apple Mac OS