Vice President, Professional Services
Ottawa, ONMarch Networks
10+ ans5+ gestionCandidates need a bachelor's degree in business, engineering or a related field, and at least 10 years in professional or support services in software or cloud. They also need 5 years in a senior leadership role over global teams and proven results in services P&L and customer success.
Teamwork, Sales, Technical support, Customer service, Workflow, Incident response
Customer Operations Specialist
Ottawa, ONMarch Networks
5+ ansCandidates need at least 5 years of customer service experience in a technology environment and a college diploma or equivalent. SAP Order Management experience is required, and Salesforce Sales Cloud is an asset. Strong problem-solving, communication and detail skills are needed.
SAP, Salesforce Sales Cloud, MS Word, MS Excel, MS PowerPoint