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Randstad Canada
1+ ansCandidates need at least 1 to 2 years of customer service experience, excellent written and spoken French, and functional English. Tech comfort with ticketing or ERP systems such as Zendesk is an asset.
Zendesk, ERP
Dye & Durham Corporation: Dye & Durham Limited provides premiere practice management solutions empowering legal professionals every day, delivers vital data insights to…
4+ ansCandidates need 4-5 years supporting software implementations or migrations, plus 1-2 years of project management. Strong data mapping, validation and client communication skills are required, and a university degree or college diploma (or equivalent experience) is expected.
Monday.com, Zendesk, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
Ada
3+ ansCandidates need 3-5 years in presales, solutions consulting or presales engineering, a track record of winning deals, understanding of AI and LLMs, and technical knowledge of APIs, SaaS platforms and integrations.
Salesforce, Shopify, Zendesk, HubSpot
XR Extreme Reach
5+ ansCandidates need 5+ years of L2/L3 or production support experience, with strong skills in Linux, REST APIs, SQL, scripting, and AWS or Azure. Video, audio and broadcast delivery knowledge is needed, and AI-assisted tooling experience is strongly preferred.
Postman, Git, GitLab, Jenkins, CloudWatch, Datadog
Vention
0-2 ans d'expérience en automatisation industrielle ou soutien technique; Diplôme en génie électrique, mécatronique ou robotique; Maîtrise de Python pour le dépannage
Python, MachineMotion, MachineLogic, Zendesk, Jira, Fanuc
Siena AI
5+ ansCandidates need 5+ years as a Solutions or Sales Engineer in B2B SaaS with personal ownership of demos and POCs. They must be hands-on with APIs, webhooks and authentication, and know the ecommerce CX stack such as Shopify and helpdesk tools.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa
TELUS Digital
10+ ans4+ gestionCandidates need 10+ years in technology and 4+ years in senior leadership in consulting or agency settings. They need hands-on experience with contact center platforms, working knowledge of AI in customer experience, and a record of managing large client accounts and recovering troubled programs.
Genesys, Amazon Connect, Zendesk, Google, Five9, ElevenLabs
Valsoft Corporation
3+ ans2+ gestion3 ans et plus d'expérience en soutien de logiciels B2B; Au moins 2 ans à diriger ou superviser une équipe de soutien; Maîtrise du français et de l'anglais à l'écrit et à l'oral
Jira Service Management, Zendesk, Freshdesk, SQL, Point of sale hardware, Printers
Valsoft Corporation
3+ ans2+ gestion3 ans et plus d'expérience en soutien de logiciels B2B; Au moins 2 ans à diriger ou superviser une équipe de soutien; Maîtrise du français et de l'anglais à l'écrit et à l'oral
Jira Service Management, Zendesk, Freshdesk, SQL, Point of sale hardware, Printers
Neighbourly Pharmacy
1+ ansCandidates need one to three years of hands-on IT support experience with hardware, software and networks, plus knowledge of Windows and TCP/IP, DNS, DHCP and VPNs. A ticketing platform background and a Class 5 driver's licence are required.
Microsoft 365, Jira, Freshservice, ZenDesk, ManageEngine, Zoho
JENOPTIK AG
2+ ansCandidates need 2+ years in IT support or system administration, solid networking and printer troubleshooting skills, and familiarity with cloud-hosted web applications and Windows or macOS. Security knowledge (CIA triad, MFA, IAM, common threats) and clear communication with non-technical users are required.
Ticketing system, Network printers, Multifunction devices, Switches, Routers, Access points
Scribd, Inc.
8+ ans5+ gestionCandidates need 8+ years in customer support or operations, including 5+ years of people leadership. They should have experience managing BPO vendors, strong support KPI and forecasting skills, and comfort with Zendesk and Google Sheets. Familiarity with trust and safety, content moderation, DMCA or privacy is preferred.
Zendesk, Google Sheets
Guardteck Security
5+ ansCandidates need 5+ years of account management or operations leadership in security, facilities or multi-site contract services, with people leadership, budget and KPI experience, and strong communication skills. A Class 5 driver's licence is required; ASIS APP or CPP certification is an asset.
WinTeam, Zendesk, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Northland Properties
1+ ansCandidates need one year of Windows desktop, application or network support experience, or a recent computer science degree or diploma. They also need networking knowledge (TCP/IP, DNS, DHCP, VPN, wireless), strong troubleshooting and customer service skills, and clear written documentation.
Windows, Microsoft 365, Microsoft Entra ID, Sophos Endpoint Security, ServiceNow, Jira Service Management
DNAstack
1+ ansCandidates need a master's degree in computational biology, bioinformatics or a related field, plus 1 to 3 years of industry bioinformatics experience. They also need strong written and verbal communication, Python (preferred), R or Java, command-line skills, and hands-on experience with NGS pipelines and genomics file formats.
Samtools, GATK, AnnotSV, WDL, AWS, GCP
Amber Studio: Amber is a global game development company and network of specialized studios helping publishers and developers solve complex production,…
1+ ansCandidates need native or high-level fluency in Chinese and English, at least one year of customer service or player support experience, and video game knowledge. Contact centre tools such as Helpshift and Zendesk are needed.
Helpshift, Zendesk, Slack, Zoom, MS Office Suite
Novacap: Founded in 1981, Novacap is a leading Canadian private equity firm with more than C$10B of AUM that has invested in more than 90 platform companies…
5+ ansCandidates need five to eight years of business application experience, including at least two years as a product or platform owner. They also need CRM and ERP administration experience, vendor negotiation skills, people leadership experience and fluency in French and English.
DealCloud, Allvue, iLevel, NetSuite, Monday.com, Zendesk
Digital Shift: Digital Shift is a Search Engine Optimization & Search Engine Marketing Company.
3+ ansCandidates need 3+ years of general marketing experience and 2+ years in account management or customer communications. Strong communication skills, organization, CRM experience and Excel or Google Sheets proficiency are required.
Salesforce, Asana, HubSpot, Help Scout, Zendesk, Google Sheets
Urban Ridge Supplies
2+ ansCandidates need two or more years in forward deployed, sales, implementation or solutions engineering, plus strong communication skills and proficiency in Go, TypeScript or Python. A bachelor's degree in engineering is required, with computer science preferred.
Go, TypeScript, Python
Urban Ridge Supplies
2+ ansCandidates need 2 to 4 years in solutions engineering, technical consulting, TAM or implementation at a SaaS or AI firm. They should be comfortable with API integrations, SaaS onboarding and AI-powered products.
Salesforce, Zendesk, Intercom, Atlassian, Gong, SQL
Urban Ridge Supplies
3+ ansCandidates need 3 or more years in a product role, a record of shipped work, strong product judgment, and hands-on experience with LLMs. They also need enough technical skill to build and debug a working application on their own.
Claude, Zendesk, SQL, Python, TypeScript, React
20 entreprises