DIRECTOR - TECHNOLOGY INFRASTRUCTURE & OPERATIONS - HYBRID
Windsor, ONGreen Shield Canada
12+ ans5+ gestionCandidates need 12+ years of infrastructure, cloud and technology operations experience, including 5+ years leading managers. Strong experience with hybrid cloud, enterprise uptime, disaster recovery, observability and vendor management in a regulated environment is required, plus executive communication skills.
Dynatrace, Oracle, Google Cloud, Microsoft, Windows Server
DIRECTOR, ENTERPRISE CONTACT CENTRE OPERATIONS - HYBRID
Windsor, ONGreen Shield Canada
7+ ansCandidates need 7+ years of senior leadership in a large contact centre, customer service or enterprise operations setting, plus a Bachelor's degree or equivalent leadership experience. Strong budgeting, workforce planning, change management and stakeholder influence skills are required, along with English proficiency.
Microsoft Dynamics 365 CRM, NICE telephony
LICENSED INSURANCE ADVISOR (LIA) – INDIVIDUAL DIRECT CHANNEL
Toronto, ONGreen Shield Canada
2+ ansCandidates need two or more years of sales or retention experience in a call centre, a full LLQP or HLLQP licence, and fluent English. Insurance sales experience, knowledge of health, dental and travel products, and the ability to obtain provincial licensing within three months are assets.
CRM