Development & Delivery Lead (CCaaS Platform)
Toronto, ONMiratech
7+ ans3+ gestionMiratech needs candidates with 7+ years in software development, including 3+ years in leadership, and proven hands-on Genesys Cloud CX delivery. They should understand contact centre operations, cloud architecture, multi-vendor delivery, Agile, Scrum or Waterfall, and security and privacy standards.
Genesys Cloud CX
Senior Google CCAIP Engineer
Mississauga, ONMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Google CCAIP Engineer
Markham, ONMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Google CCAIP Engineer
Vaughan, ONMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Google CCAIP Engineer
Brampton, ONMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Google CCAIP Engineer
Richmond Hill, ONMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Google CCAIP Engineer
Kitchener, ONMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Google CCAIP Engineer
Waterloo, ONMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow