Sr. Specialist (Five 9)
Mississauga, ONHybrideTemps plein
MM
MCD McKesson Canada Corporation / La Corporation McKesson Canada
7+ ansCandidates need a degree or equivalent and 7+ years of progressive contact center or telephony engineering experience. They must have hands-on Five9 or Genesys administration, IVR and routing design, SIP/VoIP knowledge, and strong troubleshooting skills.
Five9, Genesys, Cisco contact center, CRM applications, workforce management systems