IVR Automation tester
Toronto, ONTemps plein
TC
Tata Consultancy Services
Candidates need hands-on Cyara Velocity experience, IVR and contact-centre testing skills, and knowledge of telephony concepts such as SIP, DTMF, call routing and speech recognition. Experience with defect tracking tools and root-cause analysis of automation failures is also required.
Cyara Velocity, Genesys Cloud CX, Genesys Architect, Cyara Cruncher, Cyara Pulse