Reservations Experience Manager
Banff, ABAccorHotel
3+ ans2+ gestionCandidates need at least three years in hotel reservations, front office, sales or rooms operations, and at least two years of leadership experience, with reservations management strongly preferred. They must know hotel inventory, rate structures and group contracts, and have experience with Opera Cloud, with ALL RESA or Passkey/GroupMAX as an asset.
Opera Cloud, ALL RESA, Passkey, GroupMAX, Microsoft Word, Microsoft Excel
In-Room Dining Server
Banff, ABAccorHotel
1+ ansCandidates need at least 6 months of food and beverage experience and a ProServe certification. They must work fast-paced, overnight shifts, lift up to 40+ lbs, and stand and walk through the whole shift. Wine and cocktail knowledge and POS experience are assets.
POS
Assistant Fairmont Gold Manager
Banff, ABAccorHotel
Candidates need prior leadership experience in a luxury hotel, front office or guest relations, with supervisory experience strongly preferred. An active Alberta ProServe Certification and Property Management System experience are required, along with Microsoft Office proficiency.
Property Management System, Microsoft Office
Executive Lounge Server (Fairmont Gold)
Lake Louise, ABAccorHotel
1+ ansCandidates need one year of experience in a buffet-service food and beverage setting, a strong commitment to guest service, and the ability to work with minimal supervision. They must be physically fit to lift trays, stand and walk through full shifts, and be legally authorized to work in Canada.
Honour bar, Buffet service items
Fairmont Gold Supervisor - Front Office
Banff, ABAccorHotel
1+ ans1+ gestionCandidates need at least one year of front desk supervisory experience, ideally in a large hotel, and knowledge of Micros-Opera Property Manager, Word and Excel. Strong written and verbal skills, attention to detail and guest recovery experience are required, and a hotel management or hospitality diploma is an asset.
Micros-Opera Property Manager
Executive Lounge - Assistant Manager (Fairmont Gold)
Lake Louise, ABAccorHotel
Fairmont Chateau Lake Louise requires previous leadership experience in a guest relations role, experience with a property management system, and computer literacy in Microsoft Windows applications. A strong food and beverage background and luxury service training are preferred assets.
Opera PMS, Le Club Accor, Royal Service, Kipsu, LQA, WebWorks