Emplois “Online self-service tools” au Canada

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• 1h

  Bilingual Spanish Service Center Representative

  Télétravail au Canada

  TélétravailTemps plein

  TI

  The Independent Order of Foresters - Canada

  3+ ansCandidates need 3 to 5 years of customer service experience, ideally in a contact center or financial services. They must handle high-volume phone work with empathy, explain insurance terms clearly, and use CRM and self-service tools with strong computer skills.

  CRM platform, Customer service software, Online self-service tools

  1h

  Service Center Representative

  Télétravail au Canada

  TélétravailTemps plein

  TI

  The Independent Order of Foresters - Canada

  3+ ansCandidates need 3 to 5 years of customer service experience, ideally in an inbound contact centre or financial services setting. They must be strong at phone support, computer systems, explaining insurance terms with empathy and handling sensitive situations, and are able to work rotating shifts.

  CRM platform, Customer service software, Online self-service tools

• 3h

  Sr. Specialist (Five 9)

  Mississauga, ON

  HybrideTemps plein

  MM

  MCD McKesson Canada Corporation / La Corporation McKesson Canada

  7+ ansCandidates need a degree or equivalent and 7+ years of progressive contact center or telephony engineering experience. They must have hands-on Five9 or Genesys administration, IVR and routing design, SIP/VoIP knowledge, and strong troubleshooting skills.

  Five9, Genesys, Cisco contact center, CRM applications, workforce management systems

• 20h

  Digital Strategist

  Toronto, ON

  Temps plein

  MC

  McCANN Canada

  4+ ansCandidates need 4 to 6 years in digital, customer experience or UX strategy, plus skills in analytics, CRM and journey mapping. McCANN Canada also expects strong PowerPoint and presentation abilities and facilitation experience.

  PowerPoint, CRM platforms, Analytics platforms, Personalization platforms, Experience platforms

• 23h

  Bilingual Microsoft 365 Trainer

  Toronto, ON

  Contrat

  SO

  Special Olympics Canada

  3+ ansCandidates need fluent English and French, a postsecondary credential in IT or a related field, and 3 to 5 years supporting Microsoft 365 environments. Proven experience delivering end-user training and explaining technical topics to non-technical audiences is required.

  Microsoft Teams, SharePoint Online, Exchange Online, OneDrive, Microsoft Entra ID, Microsoft Intune

• 1j

  Staff Platform Engineer

  Toronto, ON

  

  Clutch Technologies Inc.: Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and financing experience to drivers everywhere.

  8+ ansCandidates need 8+ years building cloud infrastructure, DevOps or developer tooling at scale, and experience leading technical strategy across teams. Strong hands-on skills with AWS, Terraform, Docker and modern CI/CD, plus clear written communication, are essential.

  AWS, Terraform, Docker, GitHub Actions

• 1j

  Power Platform Technical Lead

  Toronto, ON +5

  D

  Dentons

  5+ ansCandidates need a degree or diploma in IT or a related field, or equivalent practical experience. They need five or more years of hands-on Power Platform and SharePoint Online delivery, plus strong troubleshooting, documentation and stakeholder communication skills.

  Power Apps, Power Automate, Dataverse, Copilot Studio, SharePoint Online, Microsoft Teams

• 1j

  Product Manager - Membership

  Télétravail au Canada

  TélétravailTemps plein

  P

  Perseus

  Candidates need experience with auto club or membership-based business models, a solid grasp of membership rules and recurring billing, and experience in software product management, business analysis or solution consulting. A university degree, college diploma or equivalent business experience is expected, along with proficiency in Microsoft Office, Jira, Confluence and TeamSupport.

  Microsoft Office, Jira, Confluence, TeamSupport

• 1j

  QA Analyst - Intermediate

  North Vancouver, BC

  Temps plein

  IC

  Insurance Corporation of British Columbia

  3+ ansCandidates need 3 to 5 years of hands-on experience in software testing, data engineering or data analytics, with strong SQL and database skills. They also need Python, Scala or Java knowledge, experience with Tableau or QuickSight, and experience testing AWS cloud data pipelines.

  Apache Spark, Scala, SQL, Tableau, AWS QuickSight, AWS Glue

• 1j

  Technical writer-digital products

  Vaughan, ON

  M

  Mircom

  3+ ansCandidates need a diploma or degree in technical communication, engineering technology, computer science, UX design or a related field, plus 3-5 years of technical writing experience. Mircom asks for experience with regulatory or approval documentation, digital and software product documentation, and tools such as Camtasia, Snagit and Figma. Candidates must live in the Greater Toronto Area.

  Camtasia, Snagit, Loom, Adobe Captivate, Figma, Sketch

• 1j

  Senior Lending Advisor

  Laval, QC

  

  Scotiabank

  Candidates need expert knowledge of mortgage products and compliance, advanced credit and negotiation skills, and experience with mortgage clients or in financial services. They must have a proven record of meeting sales targets and be proficient with Microsoft Teams, Salesforce and e-signature tools.

  Microsoft Teams, Salesforce, E-signature tools

  2j

  CIAM Operations Support Lead

  Toronto, ON

  

  Scotiabank

  7+ ansScotiabank needs 7+ years leading operations or SRE teams and 7+ years in enterprise application support, plus 5+ years of CI/CD and infrastructure-as-code work. Candidates need strong Linux (RHEL), cloud and container, identity (IAM/CIAM) and security skills.

  Splunk, Dynatrace, Sumo Logic, PagerDuty, ServiceNow, Jenkins

  5j

  Senior Lending Advisor - Spruceland Shopping Centre - Prince George, BC

  Prince George, BC

  

  Scotiabank

  Scotiabank needs candidates with expert mortgage knowledge, experience in mortgage or financial services, and strong credit, negotiation and relationship skills. They must also be proficient with Microsoft Teams, Salesforce and e-signature tools.

  Microsoft Teams, Salesforce, E-signature tools

• 2j

  Business Systems Analyst

  Burnaby, BC

  8,1k–9,3k $/moisTemps plein

  PB

  Pacific Blue Cross

  4+ ansCandidates need experience translating business needs into technical requirements, working as a member of a team, and performing quality assurance. Strong communication, presentation and process analysis skills are expected, along with a commitment to ongoing learning.

  Quality assurance, Collaboration, Problem solving, Estimating, Presentation skills, Communication skills

• 2j

  Retail Field Trainer

  Vancouver, BC

  

  OSL Retail Services Inc

  4+ ansCandidates need 4+ years in training, retail operations or customer experience, strong facilitation and presentation skills, and data analysis ability. Microsoft Office proficiency is required, and LMS experience is an asset.

  Microsoft PowerPoint, Microsoft Excel, Microsoft Word, LMS platforms

• 2j

  Senior Solution Architect, AI & Platform

  Toronto, ON

  Temps plein

  US

  United States - Genesys Cloud Services, Inc.

  7+ ansCandidates need deep hands-on experience with SIP trunking, WebRTC, Session Border Controllers, networking concepts, VDI for contact centers, and AWS architecture. They also need strong API and integration skills, the ability to defend architectural tradeoffs, and clear communication with executives.

  AWS, Genesys Cloud, Cursor, OpenAI Codex, Kiro

• 2j

  Kubernetes Engineer II

  Toronto, ON

  Sur placeTemps plein

  TT

  The Toronto-Dominion Bank (Canada)

  3+ ansCandidates need at least three years each of Google Cloud and container experience with Kubernetes, GKE and Docker. Strong scripting skills, CI/CD and Infrastructure-as-Code experience, and knowledge of network security and financial services compliance are also required.

  Kubernetes, GKE, AKS, Docker, Podman, Terraform

• 3j

  Facilitator (IES or Hydraulic)

  Vancouver, BC

  TélétravailContrat

  P

  PulseLearning

  3+ ansCandidates need expert hands-on knowledge of PIPE-FLO, AGi32 or ElumTools from engineering, design or applications work, plus 3+ years of adult technical training. They must be comfortable with virtual classroom platforms, AI tools and a security clearance.

  PIPE-FLO, AGi32, ElumTools, Autodesk Revit, Microsoft Teams, Zoom

• 5j

  Band 3 - manager, research & analytics

  Vancouver, BC

  91k–129k $/anTemps plein

  BP

  BC Public Service Agency

  5+ ans3+ gestionCandidates need a post-secondary degree in a quantitative field or equivalent experience, five years in research or analytics, and three years leading analytics or BI professionals. Experience with BI and cloud platforms such as Power BI, Domo, Microsoft Fabric, Azure or AWS, plus budget and supplier management, is required.

  Power BI, Domo, Microsoft Fabric, Google Cloud, Microsoft Azure, AWS

• 5j

  Everyday Banking Specialist (Temporary 6 Months) - Kitsilano Branch

  Vancouver, BC

  Temps plein

  

  Beem Credit Union

  2+ ansBeem Credit Union needs candidates with 2 to 3 years of experience in financial services or advisory roles and strong knowledge of everyday banking products. Candidates also need excellent communication skills, a member-first attitude, and advanced digital literacy; post-secondary education in business or finance is preferred.

  POS, ATM

• 5j

  Analytics Engineering & Measurement Student

  Toronto, ON +1

  Temps plein

  

  Ontario Lottery and Gaming Corporation

  Ontario Lottery and Gaming Corporation needs a student enrolled in or recently completed a post-secondary program in data analytics, computer science, statistics or a related field. Candidates need basic SQL, spreadsheet and visualization tool skills, plus an understanding of data quality and privacy.

  SQL, Spreadsheets, Dashboard and visualization tools

• 5j

  Student Assistant - Library Services

  Fort McMurray, AB

  17,40 $/h

  

  Keyano College

  Candidates need to be current Keyano College students legally allowed to work on campus, with strong research and interpersonal skills and comfort with common office and online technology. Working a variety of shifts including evenings and Saturdays is required.

  Microsoft Office Suite, OneDrive, Google Docs, Canva, Adobe PDF, Foxit

• 5j

  Functional Systems Specialist/IT Business Analyst

  Toronto, ON

  44,88–51,99 $/hContrat

  

  Randstad Canada

  8+ ansCandidates need 8+ years as a systems or business analyst, with 8+ years of hands-on Genesys Cloud experience including Architect, queues and data actions. They also need contact centre routing and KPI expertise, Agile delivery experience, and strong facilitation and communication skills.

  Genesys Cloud, Visio, Jira, Confluence, HP ALM, SharePoint

• 5j

  Manager, Research & Analytics

  Vancouver, BC

  91k–129k $/anHybrideTemps plein

  DB

  Destination British Columbia

  5+ ans3+ gestionDestination British Columbia asks for a post-secondary degree in a quantitative field, five years of research or analytics experience, and three years leading teams. Candidates also need experience with KPIs, budgets, contracts, and BI platforms such as Power BI, Domo, Microsoft Fabric, Azure, AWS or Google Cloud.

  Power BI, Domo, Microsoft Fabric, Google Cloud, Microsoft Azure, AWS

21 entreprises