Agent bilingue à temps plein – Centre d'appels
(Remarque : Les candidats doivent téléverser leur CV en anglais pour que leur candidature soit prise en considération.)
Chez TigerTel, nous sommes fiers d'offrir des services chaleureux et fiables de réceptionnistes virtuels et de centre d'appels de premier ordre. Nos clients comptent sur nous pour être la voix accueillante de leur entreprise, qu'il s'agisse de cabinets médicaux très occupés, de services professionnels ou de complexes résidentiels.
Nous sommes un centre d'appels exclusivement entrants, ce qui signifie qu'il n'y a aucun appel à froid, aucune sollicitation téléphonique sortante ni aucun objectif de vente.
Aperçu du poste
Vous
Responsabilités
Répondre à un volume élevé d'appels entrants
Recueillir des messages complets et exacts
Utiliser les systèmes de traitement des appels
Offrir un service à la clientèle chaleureux et professionnel
Exigences
Maîtrise du français et de l'anglais, à l'oral et à l'écrit
Diplôme d'études secondaires ou équivalent
Au moins un an d'expérience en service à la clientèle
Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet th
Responsabilités
Own strategy and roadmap for App Connectors, DNS, Funnel, and Services
Shape the admin console and CLI experience for network engineers
Partner with GTM and Solutions Engineering on production commitments
Build customer insight across homelab and enterprise users
Exigences
7+ years in product management
Direct ownership of an application-layer connectivity product
Track record of designing complex networking product surfaces
End-to-end product ownership from strategy to post-launch iteration
About Modern Campus
Modern Campus empowers institutions to move with confidence across the modern learner journey. Our platform spans web content management, curriculum and catalog management, student engagement and lifelong learning — giving more than 1,700 colleges and universities the infrastructure they need to support the entire learner-to-earner lifecycle and deliver personalized, scalable experiences.
We partner with the education community to create new pathways for learning and opportunity, reimagining how institutions serve the modern learner and shape the future of education.
Our purpose — our north star — is to empower institutions to confidently serve and support the modern le
Responsabilités
Own strategy, roadmap and outcomes for an assigned product area
Serve as Product Owner for Agile development teams
Conduct customer discovery through interviews, research and data analysis
Define KPIs, success metrics and adoption targets
Exigences
7-10+ years in product management or product ownership
Experience in Agile product development environments
Strong customer discovery and prioritization skills
Ability to influence cross-functional teams without direct authority
Shape what's next with BCD
Travel Agent (Remote)
Full time, Canada
As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
What You'll Do
•
Search and confirm travel reservations for the customer
•
Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
•
Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
•
Provide the client with the required industry information, such as low fares, exchange costs,
Responsabilités
Search and confirm travel reservations for clients
We need the ocean. The ocean needs us.
Role Summary
As a Specialist, Fisheries & Seafood, you will play a key role in advancing Ocean Wise's mission to promote sustainable fisheries and seafood systems. Working closely with scientific, market engagement, and partner relations teams, you will manage and analyze fisheries and aquaculture data, develop analytical tools and workflows, support sustainability assessments, and deliver evidence-based insights that inform Ocean Wise seafood recommendations and conservation initiatives.
This role combines data analysis, fisheries research, stakeholder engagement, and innovative problem solving. You will help transform complex information into pract
Responsabilités
Develop R or Python workflows for fisheries and aquaculture assessments
Maintain the seafood recommendations database
Author technical sustainability reports
Lead rapid assessments for Canadian small-scale fisheries
Exigences
Bachelor's degree in a related field or equivalent experience
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Quality Assurance Specialist - Consultant based in Canada.
As a Senior Quality Assurance Specialist, you will support quality assurance and regulatory compliance activities for pharmaceutical, medical device, natural health product, and clinical trial supply operations in the Canadian market. You will help maintain establishment licences, coordinate product release activities, and ensure that quality documentation meets applicable regulatory standards. Working closely with clients, international manufacturing sites, and internal teams, you will contribut
Responsabilités
Maintain establishment licences and coordinate product release
Investigate deviations and manage change controls
Manage product quality complaints and trend analysis
Support audits, inspections and recalls
Exigences
Bachelor's degree in a pharmaceutical or healthcare discipline
At least 5 years in quality assurance
Knowledge of Health Canada GMP and the Food and Drugs Act
Experience with deviations, root cause analysis and CAPA
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Principal Statistical Programmer FSP – RWD/EPI based in Canada.
This is an opportunity to contribute to real-world evidence (RWE) and epidemiology research by transforming complex healthcare data into meaningful analytical insights. You will work closely with epidemiologists, statisticians, and cross-functional stakeholders to support observational studies and evidence generation. The role combines advanced statistical programming, data management, and applied analytical methods using large real-world data sources. Your work will inform research strategies, reg
Responsabilités
Prepare real-world healthcare data and build analytical databases
Program statistical analyses under epidemiologists and statisticians
Coordinate data extracts with data vendors
Generate tables, figures and study reports
Exigences
Master's or PhD in a quantitative discipline
At least 5 years of real-world evidence analytics experience
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Manager, Process Department based in Canada.
As Manager, Process Department, you will lead a team of engineering professionals responsible for delivering innovative water and wastewater treatment solutions. You will oversee technical project execution while supporting team development, operational performance, and long-term business growth. Working across municipal and industrial infrastructure projects, you will help ensure that treatment facilities and systems meet high standards of quality, safety, sustainability, and regulatory compliance. The role combines
Responsabilités
Lead and develop the Process Department team
Oversee departmental financial performance and forecasting
Lead water and wastewater treatment projects through delivery
Strengthen client relationships and pursue new business
Exigences
Bachelor's or graduate degree in civil, environmental, chemical or process engineering
At least 10 years of progressive leadership experience
Experience delivering complex water and wastewater projects
Strong financial management and forecasting skills
Lead a teamTeam buildingRegulatory complianceSalesForecastingStrategic planningBudget managementProcess engineering
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an IT Cloud Support Consultant based in Canada .
This is an opportunity to join a cloud support team delivering critical infrastructure services to clients across diverse technology environments. You will provide Tier 2 support, managing incidents and escalations across AWS, Windows, and Linux systems. Working in a fast-paced, high-volume service desk, you will play an important role in maintaining system reliability and helping clients resolve operational challenges. The position combines hands-on cloud administration, advanced troubleshooting, automation, and c
Responsabilités
Manage client incidents and complex escalations across Windows and Linux
Administer AWS environments using CloudWatch and CloudTrail
Conduct root cause analyses and automate operations with scripting
Maintain servers, backups, web services and network components
Exigences
At least 5 years of AWS and network infrastructure experience
At least 5 years in a client-facing technical support role
Scripting in Python, Bash, Ruby or PowerShell
Familiarity with ITIL; ERP and SAP Business One an asset
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Insurance Technology Sales Executive based in Canada.
As an Insurance Technology Sales Executive, you will drive business growth by introducing innovative software solutions to brokers, insurers, and Managing General Agents (MGAs) across Canada. You will take a consultative approach to sales, identifying customer needs and demonstrating how technology can improve insurance operations and business performance. The role covers the full sales cycle, from prospecting and qualification to presentations, negotiations, and closing new business. You will collaborate w
Responsabilités
Prospect and close new software sales with brokers, insurers and MGAs across Canada
Give tailored software demonstrations and presentations to prospective clients
Manage the full sales cycle and pipeline in the CRM
Support customers through early implementation and attend industry events
Exigences
Proven sales or business development success in insurance
Experience in commercial insurance broking, insurance software or insurtech
Strong understanding of insurance operations and broker workflows
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a System Quality Analyst I based in Canada.
The System Quality Analyst I will help maintain the reliability and performance of essential digital systems used by internal teams and clients. Working within a Digital Transformation support team, you will serve as a first point of contact for system issues, investigating reported problems and coordinating solutions across technical and operational teams. You will contribute to software quality by performing user acceptance testing, regression testing, and release validation before production deployment. The role also
Responsabilités
Investiguer et résoudre les problèmes de systèmes signalés
Effectuer les tests d'acceptation utilisateur et de régression
Valider les changements et signer les tests avant déploiement
Participer aux déploiements en soirée toutes les trois à quatre semaines
Exigences
Diplôme d'études postsecondaires ou expérience pertinente
Expérience en tests logiciels
Familiarité avec Dynamics 365 ou plateformes comparables
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an e-Emphasys ERP Techno-Functional Expert based in Canada.
As an e-Emphasys ERP Techno-Functional Expert, you will play a key role in delivering, supporting, and enhancing enterprise resource planning solutions across finance, supply chain, and operational functions. Acting as a bridge between business stakeholders and global technical teams, you will translate business needs into effective ERP configurations and solutions. You will contribute throughout the full implementation lifecycle, from requirements gathering and process analysis to testing, deployment, a
Responsabilités
Gather and document functional requirements across Finance and Supply Chain
Configure and validate e-Emphasys ERP Finance and Supply Chain functions
Lead testing, data migration and go-live support
Support integrations, reporting and Power BI solutions
Exigences
At least 8 years as ERP Business Analyst or Functional Consultant
At least 5 years hands-on with e-Emphasys ERP
Three end-to-end e-Emphasys implementations as core member
Business Central Finance and Supply Chain experience
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Director, Product Line Management based in Canada.
The Director, Product Line Management will lead product strategy, roadmap execution, and lifecycle management for a portfolio of advanced optical networking solutions. This senior leadership role focuses on translating customer needs and market opportunities into differentiated products that strengthen competitive positioning and drive sustainable business growth. You will shape investment priorities, guide product development, and oversee commercial performance across the portfolio. Working closely with Engine
Responsabilités
Définir la stratégie produit et les priorités d'investissement
Aligner les équipes d'ingénierie, marketing, ventes et chaîne d'approvisionnement
Diriger les engagements clients et les réponses aux RFP/RFQ
Élaborer des analyses de rentabilité pour les nouvelles fonctionnalités et la tarification
Exigences
Diplôme de baccalauréat ou de maîtrise en génie électrique ou télécommunications
Au moins 10 ans d'expérience, dont 5 ans en gestion de lignes de produits
Solide connaissance des systèmes optiques cohérents, DWDM et OTN
Expérience du lancement de nouveaux produits et de la croissance des revenus
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Category Lead, Capital Equipment (CAPEX) based in Canada.
The Category Lead, Capital Equipment will shape and execute global sourcing strategies for capital equipment and technology investments across the organization. This strategic procurement role focuses on securing high-performance, cost-effective, and scalable assets that support engineering, manufacturing, laboratory operations, and product development. You will lead complex sourcing initiatives, negotiate commercial agreements, and build long-term partnerships with key suppliers. Working closely with En
Responsabilités
Develop multi-year category strategies for capital equipment
Lead end-to-end strategic sourcing and supplier selection
Negotiate complex commercial and maintenance agreements
Manage supplier performance, risk and relationships
Exigences
Bachelor's degree in supply chain, business, engineering or finance
At least 7 years in strategic sourcing or category management
Experience buying capital equipment and lab or manufacturing technology
Proven record of negotiation and measurable savings
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Applied AI Engineer based in Canada.
As an Applied AI Engineer, you will build and operate the core AI infrastructure that powers reliable, secure, and scalable AI features in production environments. You will focus on AI runtime architecture, agent orchestration, retrieval-augmented generation (RAG), evaluation frameworks, and safety controls. Working with proven commercial models, you will turn advanced AI capabilities into practical solutions that support mission-critical customer workflows. You will join a small, senior founding engineering team and help e
Responsabilités
Build and operate AI runtime and agent orchestration infrastructure
Design RAG, model routing and evaluation frameworks
Implement guardrails and safety controls for production AI
Partner with product teams and customers on AI use cases
Exigences
Experience shipping LLM or ML software to production users
Systematic AI evaluation methods and quality assessment
Treat cost and latency as core engineering constraints
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a VP Delivery – Natural Resources based in Canada.
We are seeking a strategic and experienced executive to lead SAP consulting and delivery services for clients across the natural resources sector, including mining, metals, energy, and other asset-intensive industries. In this senior leadership role, you will shape delivery strategy, oversee complex enterprise transformation programs, and build trusted relationships with client executives. You will drive operational excellence, customer satisfaction, and profitable growth while strengthening delivery capabilities
Responsabilités
Define and execute the SAP delivery strategy for natural resources clients
Oversee complex SAP programs meeting client, contract and financial targets
Lead and develop a distributed SAP delivery organization
Monitor portfolio revenue, margins and project profitability
Exigences
Bachelor's degree in business, engineering, computer science or IT
More than 15 years in enterprise consulting or SAP delivery
Track record leading large transformation programs and distributed teams
Experience managing delivery budgets, forecasts and commercial risks
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Underwriting Consultant based in Canada.
Join an Individual Underwriting team as a trusted technical resource, applying your expertise to assess life and critical illness insurance risks. In this role, you will support National Accounts, General Agents, and Advisors by delivering sound, competitive underwriting decisions. You will work closely with sales and internal partners to build strong relationships and provide clear, thoughtful guidance. Your medical knowledge and analytical judgment will help ensure accurate risk classification and a positive customer
Responsabilités
Évaluer et classer les risques d'assurance vie et maladies graves
Prendre des décisions de souscription précises et concurrentielles
Soutenir les comptes nationaux, agents généraux et conseillers
Mentorer les collègues et améliorer les processus
Exigences
Autorité de souscription d'au moins 5 M$ en assurance vie
Expérience significative en assurance maladies graves
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Product Manager, Platform based in Canada.
We are seeking a technically fluent, AI-oriented Senior Product Manager to shape the shared platform capabilities behind a growing digital product. In this remote role, you will define the vision and roadmap for foundational systems that enable product teams to deliver better customer experiences more efficiently. Your scope will span subscriptions, billing, customer data, security, reliability, and developer productivity. You will also lead initiatives to integrate AI throughout the software development lifecyc
Responsabilités
Define vision and roadmap for shared platform systems
Prioritize platform and technical-debt investments
Lead subscription, billing and entitlements across web and mobile
Own customer data platform and event collection
Exigences
Significant product management experience, ideally in SaaS
Strong technical fluency with engineering teams
Experience with subscriptions, billing and customer data platforms
Knowledge of reliability, security, API versioning and releases
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Global Enterprise Account Executive based in Canada.
Take ownership of new enterprise customer acquisition in a strategic, high-impact B2B SaaS sales role focused on EHS, ESG, and operational risk management solutions. You will lead complex, full-cycle sales engagements with large global organizations, helping senior decision-makers address critical business and operational challenges. Working directly with C-suite executives and cross-functional stakeholders, you will build trusted relationships and position technology solutions around measurable custom
Responsabilités
Acquire new global enterprise customers and own a sales quota
Manage full enterprise sales cycles through contract closure
Build multi-threaded relationships with C-suite and decision-makers
Coordinate Solutions Consultants, SMEs and Legal teams
Exigences
10+ years of full-cycle B2B SaaS quota-carrying sales
Experience selling to organizations of 10,000+ employees
Experience managing RFPs, procurement and legal reviews
Strong prospecting using intent data and sales intelligence platforms
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Manager, Talent Acquisition based in Canada.
We are seeking an experienced Talent Acquisition Manager to lead and scale a high-performing recruiting function within a growing technology environment. In this hands-on leadership role, you will shape hiring strategy, oversee complex and executive-level searches, and build the processes needed to attract exceptional talent. You will work closely with senior leadership to translate business priorities and workforce plans into effective recruitment initiatives. Alongside developing and coaching the recruiting team, y
Responsabilités
Lead the talent acquisition function and hiring strategy
Coach and develop the recruiting team
Run senior, Director, VP and executive searches
Advise senior leaders on hiring and talent decisions
Exigences
10+ years of progressive talent acquisition experience
Experience leading recruiting teams in a scaling technology or B2B SaaS company
Expertise in structured interviewing and recruitment analytics
Experience with AI and recruitment technology
Recruitment technologyAI-powered recruiting toolsRecruitment analytics systems
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Financial Controller | Payments & Fintech based in Canada.
We are seeking a hands-on Financial Controller to build and lead the financial operations of a growing payments business. In this fully remote, full-time role, you will take ownership of core finance activities, from high-volume payment reconciliations to financial reporting and cash management. You will work closely with leadership to establish reliable financial controls and scalable processes that support continued growth. Your work will span multiple payment processors, merchant accounts, banking re
Responsabilités
Reconcile high-volume payment transactions across processors and banks
Lead month-end close and financial reporting
Manage merchant settlements, payouts and liquidity
Develop profitability reporting across merchants and entities
Exigences
At least 7 years in accounting and finance
At least 3 years in payments or fintech operations
Experience reconciling settlements to bank deposits
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Director, IT Internal Audit based in Canada.
Take on a senior leadership opportunity focused on strengthening technology risk oversight and supporting effective internal audit practices within a dynamic, technology-driven organization. As Director of IT Internal Audit, you will help provide assurance around technology-related risks, controls, and governance while contributing to the organization's broader risk management objectives. This position offers the opportunity to work across a flexible, distributed environment and engage with teams in multiple business
Exigences
Based in Ontario, Alberta, British Columbia, or Nova Scotia
WHO ARE WE?
Launch Potato is the discovery and conversion company. We reach tens of millions of people every month through our brands, including FinanceBuzz, All About Cookies, and OnlyInYourState. We turn that attention into real outcomes for our partners, some of the world's leading companies.
Our mission: create predictable, high-value customer acquisition at scale by connecting discovery, intent, and performance across category-leading consumer brands in finance, travel, and entertainment.
We run profitable and bootstrapped, with a South Florida HQ and a remote-first team across 18 countries.
WHY JOIN US?
You own outcomes here, not tasks. We measure work by impact, not activity. The
Responsabilités
Grow budgets and economics with existing banking and investing partners
Run operations on strategic banking partners
Acquire and close new banking, deposit, and investing partners
Build proposals linking partner goals to publisher placements
Exigences
Advertiser-side experience with bank, deposit, or investing partners
Track record of growing accounts
Sales and negotiation skills
Fluency in CPA, CPL, CPC, and revenue share economics
Customer serviceSalesCPAClient relationship managementRegulatory complianceNegotiationCommunication skillsRelationship building
WHO ARE WE?
Launch Potato is the discovery and conversion company. We reach tens of millions of people every month through our brands, including FinanceBuzz, All About Cookies, and OnlyInYourState. We turn that attention into real outcomes for our partners, some of the world's leading companies.
Our mission: create predictable, high-value customer acquisition at scale by connecting discovery, intent, and performance across category-leading consumer brands in finance, travel, and entertainment.
We run profitable and bootstrapped, with a South Florida HQ and a remote-first team across 18 countries.
WHY JOIN US?
You own outcomes here, not tasks. We measure work by impact, not activity. The
Responsabilités
Grow budgets and economics with existing banking, deposit, and investing partners
Run partner operations from onboarding through optimization and reporting
Build new partner pipeline through referrals, events, and outbound outreach
Negotiate deals and contracts from pitch through launch
Exigences
Advertiser-side experience managing bank, deposit, or investing partners
Track record of growing partner accounts
Fluency in CPA, CPL, CPC, and revenue share economics
Strong negotiation and relationship-building skills
SalesCustomer serviceCPAClient relationship managementRegulatory complianceNegotiationCommunication skillsRelationship building