Service Desk Manager
Burnaby, BCRandstad Canada
7+ ans5+ gestionCandidates need 7+ years in IT service desk, end user support, or IT operations leadership, including 5+ years managing technical support teams. Strong IT service management, SLA and KPI experience, and stakeholder communication skills are required.
ServiceNow, Jira Service Management, Microsoft 365, Azure
IT Analyst IV - Technical Support
Toronto, ONRandstad Canada
5+ ansCandidates need 5+ years in IT process management or change enablement, mandatory ITIL v4 certification, and hands-on ServiceNow change record experience. A post-secondary degree or diploma in IT, Computer Science or a related field is also required.
ServiceNow, Microsoft Office
Enterprise Systems Manager
Burnaby, BCRandstad Canada
7+ ans7+ gestionCandidates need 7+ years supporting enterprise applications in a retail or multi-site environment and 7+ years leading support teams. They need experience with major incidents, ITIL and ITSM practices, SLAs and KPIs, and strong executive communication. ServiceNow or Jira Service Management and cloud or SaaS experience are assets.
ServiceNow, Jira Service Management
Senior Project Manager/Leader
Toronto, ONRandstad Canada
7+ ansCandidates need an active ServiceNow Certified System Administrator certification, 7+ years of ITSM consulting, 5+ years of hands-on ServiceNow experience, and proven experience with process design, API integrations and release governance.
ServiceNow, Flow Designer, Performance Analytics, CI/CD pipelines, DevOps tools
Project Manager/ Change Management
Toronto, ONRandstad Canada
5+ ansCandidates need at least five years of experience in IT service management, operations, release or change management, plus hands-on use of ServiceNow or BMC Remedy and a strong grasp of ITIL. A bachelor's degree or equivalent experience is required; ITIL Foundation or Managing Professional certification is strongly preferred.
ServiceNow, BMC Remedy
Specialty Developer IV
Markham, ONRandstad Canada
8+ ansCandidates need 8+ years in security-focused technology or cybersecurity engineering, 5+ years of Python development including enterprise FastAPI APIs, and 3+ years with Infrastructure-as-Code and automation tools. Strong written and verbal communication and attention to detail are also required.
Python, FastAPI, Ansible, Terraform, Jenkins, GitHub Actions
Senior Middleware Specialist
Toronto, ONRandstad Canada
10+ ansCandidates need 10+ years of enterprise integration experience with .NET, C#, XML, JSON and SQL Server, and 4+ years building Azure Logic Apps. Deep BizTalk Server 2020 and Azure services knowledge is required, and a Microsoft Azure Developer Associate certification is strongly preferred.
BizTalk Server, Azure Logic Apps, Azure Functions, Azure Service Bus, Azure API Management, Azure DevOps
Application Support Developer
Oakville, ONRandstad Canada
5+ ansCandidates need 5+ years in application support or software development, strong SQL and troubleshooting skills across Java, Angular, React, Node.js, Apache Camel, Python or TypeScript, and a bachelor's degree in a technical field.
SQL, Java, Angular, React, Node.js, Apache Camel
Product Support Engineer
Toronto, ONRandstad Canada
3+ ansCandidates need 3–5 years in production or application support or site reliability, experience with banking or financial applications, and strong crisis communication skills. Hands-on knowledge of monitoring, ITSM, cloud, databases and Java or TypeScript troubleshooting is required.
Grafana, Splunk, Dynatrace, ServiceNow, Jira, Confluence
Junior Business Analyst
Toronto, ONRandstad Canada
2+ ansCandidates need 2+ years as an operational business analyst in IT or digital health, hands-on client support and onboarding experience, strong attention to data integrity, and the ability to meet strict SLA timelines. An active LinkedIn URL on the resume is also required.
ITSM ticketing tools
Systems Administrator V Service Now
Toronto, ONRandstad Canada
5+ ansCandidates need 5+ years of hands-on enterprise ServiceNow administration experience and an active Certified System Administrator (CSA) credential. Strong written and verbal communication skills and willingness to support off-hours maintenance and 24x7 releases are also required.
ServiceNow
Technical Analyst III
Toronto, ONRandstad Canada
5+ ansCandidates need active ITIL v4 certification, 5+ years of enterprise change or IT process management experience, and hands-on ServiceNow skills. A post-secondary degree or diploma in IT or Computer Science and strong communication skills are also required.
ServiceNow