Technical Help Desk Operations Analyst - Workforce Management
Toronto, ON27,20–34 $/hContrat
Procom
3+ ansCandidates need 3+ years of workforce management or workforce analyst experience in a help desk or contact centre. Hands-on work with Verint or a similar platform, telephony systems, Tableau and ServiceNow reporting is required.
Verint, Tableau, ServiceNow, Telephony systems, Power BI, Power Automate