Emplois “Genesys Workforce Management” au Canada – Page 3

Aucun filtre correspondant. Essayez un autre nom.

Résultats

• 22j

  Organisational Design Consultant

  Calgary, AB

  TélétravailTemps plein

  M

  Miratech

  8+ ansMiratech needs 8+ years in organisational design, operating model or workforce planning consulting. Candidates must have delivered RACI matrices and transition plans that a client implemented, and be able to obtain a Government of Canada security clearance.

  Reporting, Change management, Communication skills, Stakeholder management, Bilingualism

  23j

  Senior Data Architect

  Toronto, ON

  HybrideTemps plein

  M

  Miratech

  10+ ansCandidates need 10+ years designing data warehouse and lakehouse solutions and 5+ years with Databricks, Delta Lake and Snowflake or API ingestion. Deep Kimball dimensional modeling, expert T-SQL and Spark SQL, and strong communication skills are essential.

  Databricks, Delta Lake, Snowflake, Azure Data Factory, Verint WFM, Genesys A3S

  26j

  Operating Model and Service Transition Lead, Contact Centre

  Toronto, ON

  HybrideTemps plein

  M

  Miratech

  10+ ansCandidates need 10+ years in technology operations or service transition, including 5+ years on an enterprise cloud contact centre platform and 2+ years on Genesys Cloud. They also need prior go-live experience, regulated-environment knowledge, ITIL and ServiceNow skills, and advanced Excel modelling.

  Genesys Cloud, ServiceNow, Verint, Excel

  29j

  Organisational Design Consultant

  Ottawa, ON

  TélétravailTemps plein

  M

  Miratech

  8+ ansMiratech needs 8+ years in organisational design, operating model or workforce planning consulting. Candidates must have delivered RACI matrices and transition plans that a client implemented, and be able to obtain a Government of Canada security clearance.

  Reporting, Change management, Communication skills, Stakeholder management, Bilingualism

  1 mois

  Genesys Cloud Architect

  Toronto, ON

  TélétravailTemps plein

  M

  Miratech

  7+ ansCandidates need 7+ years in contact center technology with deep Genesys Cloud CX expertise. They must have designed large cloud contact center solutions, built API integrations and integrated Genesys with CRM platforms, and understand SIP infrastructure.

  Genesys Cloud CX, Salesforce, Microsoft Dynamics, ServiceNow

• 22j

  Dietitian Manager

  Brampton, ON

  Temps plein

  LI

  Loblaws Inc.

  5+ ansCandidates need to be Registered Dietitians in good standing with the College of Dietitians of Ontario, with at least 5 years of experience, ideally in CPG or retail. Strong communication, critical thinking and project management skills, plus knowledge of Canadian nutrition and health claims regulation, are required.

  Genesis Foods

• 22j

  Territory Account Executive

  Québec, QC

  Temps plein

  CG

  Canada - Genesys Cloud Services Corp.

  3+ ansGenesys Cloud Services Corp. needs 3 to 4 years of sales development or account executive experience with proven new business wins, fluency in French and English, and experience with $50K to $150K deals. A bachelor's degree or equivalent experience is also required.

  Sales, Cold calling, Reporting, Presentation skills, Work independently, Collaboration

  28j

  Web Software Developer Intern (WFM)

  Toronto, ON

  Temps plein

  CG

  Canada - Genesys Cloud Services Corp.

  Candidates need to be enrolled in a computer science or software engineering program. They should know web development with JavaScript, TypeScript and HTML/CSS, understand AWS or cloud basics, and communicate well in a team.

  GitHub, Bitbucket, Jenkins, AWS, Webpack

  1 mois

  Senior Software Engineer

  Ontario

  Temps plein

  CG

  Canada - Genesys Cloud Services Corp.

  5+ ansCandidates need 5+ years of software testing experience in cloud or distributed systems, strong Java or Python skills, and experience with CI/CD tools and REST API testing. Large-scale data systems experience and the ability to influence cross-functional teams are also required.

  Jenkins, TestNG, Java, Python, AWS

• 23j

  Inside Sales Representative

  Montréal, QC

  20 $/hContrat

  

  Randstad Canada

  Candidates need consultative B2B sales experience, strong attention to detail, and comfort with CRM systems such as SAP and Genesys. Fluent French and English, both oral and written, are required.

  SAP, Genesys

  1 mois

  Business Analyst

  Toronto, ON

  58,74–65,44 $/hContrat

  

  Randstad Canada

  Candidates need a post-secondary degree in computer science, IT, business or a related field, plus contact center and cloud migration experience. Hands-on knowledge of telephony platforms, CRM integrations and BA tools is required. CBAP or PMP is an asset.

  Visio, Word, Excel, PowerPoint, MS Project, Jira

• 27j

  Sr. Integration Developer

  Mississauga, ON

  HybrideTemps plein

  MM

  MCD McKesson Canada Corporation / La Corporation McKesson Canada

  7+ ansCandidates need 7+ years in contact center engineering or telephony and 5+ years supporting Five9 or a similar platform. They also need experience with APIs and middleware such as MuleSoft, production troubleshooting, and a bachelor's degree or equivalent experience.

  Five9, Sierra Agent OS, Salesforce, SAP, MuleSoft, Okta

  27j

  Sr. Integration Developer

  Mississauga, ON

  HybrideTemps plein

  MM

  MCD McKesson Canada Corporation / La Corporation McKesson Canada

  7+ ansCandidates need 7+ years in contact center engineering or telephony and 5+ years supporting Five9 or a similar platform. They also need experience with APIs and middleware such as MuleSoft, production troubleshooting, and a bachelor's degree or equivalent experience.

  Five9, Sierra Agent OS, Salesforce, SAP, MuleSoft, Okta

  28j

  Sr. Director, Engineering Manager- Agent & Supervisor

  Mississauga, ON

  HybrideTemps plein

  MM

  MCD McKesson Canada Corporation / La Corporation McKesson Canada

  13+ ans6+ gestionCandidates need 13+ years of professional experience with 6+ years of diversified leadership, and proven experience leading teams of 5+ engineers in CCaaS or enterprise communications platforms. They also need working knowledge of Five9, Genesys or equivalent platforms, applied AI fluency, and Agile/DevOps and CI/CD experience.

  Five9, Genesys, Verint

• 28j

  Application – Genesys Careers North America

  New Brunswick +4

  Temps plein

  US

  United States - Genesys Cloud Services, Inc.

  Candidates should share their skills, experience and interests so Genesys can match them to future openings.

  Genesys Cloud

  29j

  Principal AI Solutions Architect, Customer Success

  Ontario

  TélétravailTemps plein

  US

  United States - Genesys Cloud Services, Inc.

  10+ ansCandidates need over 10 years of commercial CCaaS, routing and bot experience and over 6 years building bots on Google Dialogflow or Amazon Lex, including webhook development. They must work US hours, understand generative and agentic AI, and communicate clearly with clients in English.

  Google Dialogflow, Amazon Lex, Genesys Cloud, IVR platform, Logs and reporting tools

• 1 mois

  AWS Connect Architect

  Toronto, ON

  80–100 $/h

  

  Tech Talent International: Tech Talent International is boutique recruitment firm based out of the Toronto Canada.

  Candidates need hands-on AWS Connect and cloud architecture experience, contact center design knowledge, and coding skills in languages such as Python, Java or Node.js. Strong communication with executives and customers, plus AWS certifications and Salesforce or Genesys familiarity, are highly valued.

  Amazon Connect, AWS Lambda, AWS Lex, CloudFormation, Salesforce Service Cloud, Jenkins

• 1 mois

  Health Service Coordinator

  Mississauga, ON

  Temps plein

  SS

  SDM SHN Inc.

  1+ ansCandidates need at least one year of call centre experience, with healthcare or insurance experience as an asset. Strong written and verbal communication, Windows and MS Office skills, and bilingual English and French are preferred.

  MS Excel, MS Word, Genesys

• 1 mois

  Sr. Talent Development Associate (Contract)

  Toronto, ON

  Temps plein

  ZM

  Zone Maintenance

  3+ ansCandidates need 3 to 5 years of training, learning coordination or learning and development support experience, plus strong Microsoft Office skills. Public speaking, facilitation, auto finance exposure and a bachelor's degree in training or a related field are preferred.

  Microsoft PowerPoint, Microsoft Excel, Microsoft Word, LMS

  1 mois

  Sr. Talent Development Associate (Contract)

  Toronto, ON

  Temps plein

  ZM

  Zone Maintenance

  3+ ansCandidates need 3 to 5 years of training, learning coordination or learning and development support experience, plus strong Microsoft Office skills. Public speaking, facilitation, auto finance exposure and a bachelor's degree in training or a related field are preferred.

  Microsoft PowerPoint, Microsoft Excel, Microsoft Word, LMS

• 1 mois

  Intraday Analyst - Moncton, NB - Tangerine (18-month contract)

  Moncton, NB

  

  Scotiabank

  Candidates need a university or college degree or equivalent work experience, and call centre experience is required. Strong Excel skills, analytical and multitasking ability, and good judgment under changing priorities are needed. Bilingual English and French is an asset.

  Genesys Workforce Management, Genesys Pulse, Genesys BI, Microsoft Excel

• 1 mois

  Digital AI Performance Manager, Deloitte Global Contact Center

  Toronto, ON

  

  Deloitte

  5+ ansCandidates need experience in contact center operations, quality assurance, customer experience or digital channel management, plus strong data analysis and communication skills. Experience with chatbots, conversational AI or platforms such as Genesys Cloud and ServiceNow is preferred.

  Genesys Cloud, ServiceNow, speech analytics platforms, QA automation tools

• 1 mois

  Workforce Manager

  Télétravail au Canada

  TélétravailTemps plein

  

  ComPsych Corporation

  5+ ans3+ gestionCandidates need a bachelor's degree, at least 5 years of multi-channel contact center experience, 3 years of supervisory experience and 2 years of hands-on Genesys Cloud work. Strong analytical, communication and Excel skills are also required.

  Genesys Cloud, Genesys Architect, Microsoft Excel

• 1 mois

  Technicien en gestion du temps réel

  Montréal, QC

  Temps plein

  CI

  Canassistance Inc.

  2+ ans2 à 5 ans d'expérience pertinente; Français et anglais à l'oral et à l'écrit (anglais intermédiaire minimum); Maîtrise de Word et Excel

  Genesys, Workday, Word, Excel

13 entreprises