Language Services R.I.O Team Lead
Toronto, ON68k–81k $/an
Access Alliance: Incorporated over 35 years ago, Access Alliance is a nonprofit multi-service community organization that provides health, settlement, community…
3+ ansCandidates need an undergraduate degree or equivalent experience, 3 to 5 years of front-line customer service experience on digital or remote platforms, and advanced computer skills including MS Office. Strong leadership, communication and organizational skills are needed, and experience with multilingual, multiracial communities is an asset.
MS Access, MS Excel, Web-based on-demand call distribution platform, Telephony applications, Online applications