311 Call Centre Representative (Tom Davies Square) - Bilingual - English/French
Greater Sudbury, ONStage
CO
City of Greater Sudbury
1+ ansCandidates need secondary school completion, one to two and a half years of customer relations experience (call centre experience is an asset), and strong problem-solving and conflict resolution skills. Fluent spoken French and good written French are required, with excellent English.
CRM software, two-way radio, telecommunications device for hearing impaired callers, Windows, 311 knowledge base, City website and intranet