Emplois “VOC platform” au Canada

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• 6h

  VP Customer Experience

  Télétravail au Canada

  TélétravailTemps plein

  

  Jobgether

  10+ ansCandidates need at least 10 years of customer experience or service leadership in scaled organizations, with proven AI-driven support transformations. Health technology, SaaS or marketplace experience is preferred, along with strong data-driven leadership and senior stakeholder influence.

  5j

  Growth Copywriter

  Télétravail au Canada

  TélétravailTemps plein

  

  Jobgether

  5+ ansCandidates need at least 5 years of direct-response or growth copywriting experience, a portfolio of measurable conversion results, and lifecycle and A/B testing skills. Empathy with sensitive women's health topics and knowledge of healthcare advertising compliance are also required.

  YouTube, AI-powered copywriting tools

• 4j

  Senior Customer Success Manager

  Toronto, ON

  Sur placeTemps plein

  

  Emburse

  5+ ansEmburse needs candidates with 5+ years in customer success or account management, ideally in B2B SaaS. They should have a record of hitting renewal or upsell goals, strong negotiation and product demo skills, and experience with Salesforce and Zendesk.

  Salesforce, Zendesk, Excel, PowerPoint, Google Workspace, Zoom

• 4j

  VP Customer Experience

  Ottawa, ON +3

  TélétravailTemps plein

  

  Fullscript

  10+ ansCandidates need 10+ years in customer experience or service leadership in high-growth settings, proven end-to-end CX transformation, and experience scaling AI-driven support. Health tech, SaaS or multi-sided platform background is preferred.

  Customer experience, Customer service, Customer insight, Leadership, Process improvement, Prioritization

• 5j

  Customer Experience & Sales Enablement Manager

  Ontario

  BG

  Bradford Greenhouses

  10+ ansCandidates need 10+ years of experience in customer experience, loyalty, retail operations, marketing or sales enablement, with strong analytical, project management and communication skills. Experience with customer feedback programs and supporting frontline retail staff is required; CRM and survey tools are an asset.

  CRM, Survey platforms, Google Reviews, Reporting dashboards

• 7j

  Customer Success Manager, Western Canada

  Canada

  

  Axon

  5+ ansCandidates need 5+ years in customer-facing roles, including 3+ years with enterprise customers, plus strong project management and data-analysis skills. Strong written and verbal communication and the ability to handle change and high-stress situations are also required.

  Data-analysis tools

  11j

  Technical Account Manager

  Ontario

  Télétravail

  

  Axon

  5+ ansCandidates need 5+ years in IT support or deployment, a record of managing customer relationships and technical projects, and experience with law enforcement or government agencies. Strong networking, database and Microsoft platform knowledge is expected, along with clear communication to non-technical audiences.

  Salesforce, Microsoft Azure, Microsoft SQL Server, Active Directory, Entra ID

• 12j

  VP, Advanced Client Analytics

  Toronto, ON

  Sur placeTemps plein

  TT

  The Toronto-Dominion Bank (Canada)

  Candidates need an undergraduate degree in a relevant discipline, with an MBA as an asset. The posting asks for experience with voice-of-customer analytics, predictive modelling, AI and natural language processing, and linking client experience to financial outcomes.

  Dashboards, VOC platform

• 12j

  Journeyperson Plumber, Campus Operations

  Saskatoon, SK

  35,70–46,10 $/h

  

  University of Saskatchewan

  10+ ansCandidates need a Red Seal Plumbing Journeyperson Certificate, a General Gas Certificate, a Backflow Cross Connection Certificate and a valid Class 5 driver's licence. They also need at least 10 years of maintaining plumbing and gas systems and 5 years working with backflow prevention.

  AutoCAD, Microsoft Office, project management software

• 13j

  Principal Design Researcher

  Toronto, ON +1

  115k–175k $/anHybrideTemps plein

  

  MaintainX (An Autodesk Company): MaintainX is a technology company pioneering a next-generation approach to maintenance and asset management.

  6+ ansCandidates need 6+ years of UX research experience, strong qualitative and quantitative methods, and the ability to scope ambiguous problems and present findings to executives. Experience with AI tools for research workflows and with analytics tools such as Amplitude is expected, and expert-level English is required.

  Amplitude

• 27j

  Customer Research & Insights Specialist (Fixed +12 Month Term)

  Vancouver, BC

  90k–110k $/anHybrideTemps plein, Temporaire

  

  Article

  Candidates need a bachelor's degree or post-secondary certification in a related field, and a background in customer research or Voice of Customer programs. Strong business acumen, data storytelling, experience with feedback tools like Chattermill or Qualtrics, and proficiency in Google Suite and Excel are also needed.

  Chattermill, Qualtrics, Google Suite, Excel

• 28j

  Senior Air Emissions Engineer

  Calgary, AB

  SR

  Steel Reef Infrastructure Corporation

  10+ ansCandidates need a bachelor's degree in an engineering or environmental discipline, a P.Eng. or eligibility for APEGA registration, and 10+ years in air emissions or environmental compliance in oil and gas. Strong Excel, reporting and dispersion modelling experience is required.

  Microsoft Excel, Power BI, AERMOD, CALPUFF

• 1 mois

  Armstrong Fluid Technology Inc. - Regional Strategic Marketing Manager

  Ontario

  

  lhh

  Candidates need an engineering background or business or marketing education, substantial strategy and go-to-market experience in B2B industrial technology, and strong analytical and project management skills. HVAC or construction technology experience is a plus.

  Salesforce, Marketing automation systems, CRM systems, Microsoft Office

• 1 mois

  Accounting Technical Program Manager

  Télétravail au Canada

  TélétravailTemps plein

  

  Guesty: Engineered for global operators, the platform operates under rigorous data governance requirements, providing the industry's most trusted,…

  4+ ansGuesty asks for at least 4 years of SaaS or technology experience, with hands-on trust accounting, property management accounting or financial SaaS work. Candidates also need API literacy, experience with enterprise accounts during high-pressure financial cycles, and strong communication and presentation skills.

  Guesty Accounting Module

• 1 mois

  CX Intelligence Analyst

  Toronto, ON

  Temps plein

  

  Porter Airlines Inc.

  1+ ansPorter Airlines needs candidates with a bachelor's degree, 1 to 3 years of analytics experience, and working knowledge of SQL and Google Analytics. Candidates also need dashboard or BI reporting skills and the ability to turn data into clear recommendations.

  Google Analytics, Mixpanel, Qualtrics, Medallia, SQL, Tableau

• 1 mois

  Manager, E-Commerce Merchandise Planning

  Toronto, ON

  105k–121k $/anTemps plein

  UC

  Uniqlo Canada

  5+ ansUniqlo Canada needs a bachelor's degree, 5 to 7 years of retail merchandise or inventory planning, and at least 2 years of e-commerce planning. Candidates need advanced Excel skills and strong retail math knowledge, including gross margin, GMROI and weeks of supply.

  Microsoft Excel, Microsoft Office Suite

• 1 mois

  Client Operations Program Manager

  Waterloo, ON

  

  Open Text Corporation: OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds,…

  Candidates need a bachelor's degree or equivalent experience, administrative knowledge of Forsta or similar feedback platforms, and a solid grasp of CX and VoC practices. CXPA certification and B2B CX experience are also required.

  Forsta, Medallia, Qualtrics

• 1 mois

  Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)

  Toronto, ON +1

  Temps plein

  

  Pwc Canada

  Candidates need experience in digital experience design and UX strategy, ideally with Salesforce Experience Cloud and Lightning Web Runtime. They also need strong analysis, storytelling and stakeholder skills, plus a Reliability Security Clearance.

  Salesforce Experience Cloud, Lightning Web Runtime, Salesforce CMS, Apex, Salesforce Flow, Salesforce Metadata API

• 1 mois

  Senior Manager, VOC Transformation Delivery

  Toronto, ON

  

  Scotiabank

  6+ ansScotiabank needs 6-8+ years of experience in transformation, customer experience, insights or program delivery. Candidates need strong communication, stakeholder management and facilitation skills, and English is required.

  Reporting, Decision making, Stakeholder management, Customer experience, Research, Communication skills

• 1 mois

  Regional Key Account Manager

  Toronto, ON

  HybrideTemps plein

  

  Armstrong Fluid Technology: With advanced solutions that leverage edge computing, IoT, machine learning, digital twin technology and demand-based control, Armstrong provides…

  5+ ans1+ gestionCandidates need an engineering degree, at least 5 years of sales or account management experience and some time managing large accounts. Experience selling to OEMs or data centre operators, and knowledge of HVAC and fluid-flow systems, are strongly preferred.

  CRM

  1 mois

  Regional Strategic Marketing Manager

  Toronto, ON

  Sur placeTemps plein

  

  Armstrong Fluid Technology: With advanced solutions that leverage edge computing, IoT, machine learning, digital twin technology and demand-based control, Armstrong provides…

  Candidates need an engineering background plus marketing, strategy or product experience, and substantial work in strategic analysis and go-to-market for B2B industrial technology. They need strong analytical, communication and project management skills.

  Salesforce, Microsoft Office Suite, Marketing automation systems, CRM systems, Digital marketing platforms

• 1 mois

  Sr. Marketing Manager TMTT

  Mississauga, ON

  Temps plein

  EL

  Edwards Lifesciences (Canada) Inc

  10+ ansCandidates need a bachelor's degree and 10 years of related experience, or a master's degree and 8 years, in medical device, marketing or cardiovascular healthcare. Strong clinical knowledge of valve disease and proven project management, forecasting and Microsoft Office skills are also needed.

  Microsoft Office, Microsoft Excel

• 1 mois

  Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)

  Ottawa, ON +1

  Temps plein

  

  PricewaterhouseCoopers LLP

  Candidates need experience in digital experience architecture and UX strategy, strong knowledge of Salesforce Experience Cloud and Lightning Web Runtime, and familiarity with customer journey mapping and accessibility standards such as WCAG. A Reliability Security Clearance is required, and Salesforce certifications are an asset.

  Salesforce Experience Cloud, Lightning Web Runtime, Salesforce CMS, Figma, Apex, Salesforce Flow

• 1 mois

  Sr. Product Specialist - CAS

  Brampton, ON

  TélétravailTemps plein

  CM

  CAN Medtronic Canada ULC

  4+ ansCandidates need a bachelor's degree, or equivalent experience, and strong knowledge of their area. They should also have experience in product management or marketing, and be comfortable working with customers and senior stakeholders.

  Excel

21 entreprises