Senior Manager, Global Contact Centre, Deloitte Global Technology
Toronto, ONDeloitte
15+ ansCandidates need 15+ years of technology delivery experience, including leading large complex programs, and experience with ServiceNow ITSM and contact centre technology. They also need strong stakeholder management, executive communication, analytical and planning skills, and knowledge of Agile, Waterfall and Hybrid delivery.
Genesys Cloud CX, ServiceNow