Emplois “ITIL incident management system” au Canada – Page 2

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• 18h

  Senior Service Delivery Manager

  Toronto, ON

  Temps plein

  TC

  Tata Consultancy Services

  Tata Consultancy Services needs candidates with extensive application support and service delivery experience, strong Microsoft (Windows and .NET) knowledge, and ITIL service management skills. Banking experience is required, and commercial banking payments or capital markets experience is an asset.

  Windows, NET

• 19h

  System Analyst

  York, ON

  Contrat

  

  hireVouch: Company Marketing Strategy

  Candidates need proven production support and incident management experience in enterprise environments, plus skill with monitoring tools, scripting, databases and ITIL practices. Cloud platform and CI/CD experience and strong analytical skills are also required.

  Splunk, AppDynamics, New Relic, Jira, Confluence, Apache Kafka

• 19h

  Service Desk Analyst

  Mississauga, ON

  Contrat

  KR

  KTek Resourcing

  5+ ansCandidates need at least 5 years in IT support, including 3 at Level 2, plus strong Windows, Microsoft 365 and Active Directory or Entra ID skills. Solid networking knowledge, ITSM tool experience and fluent English and French are also required.

  ServiceNow, Intune, Active Directory, Entra ID, Okta, LogMeIn

• 19h

  Digital Applications Support Analyst

  Montréal, QC

  Contrat

  EI

  ExcelGens, Inc.

  Candidates need hands-on experience supporting enterprise procurement applications in production, especially SAP Ariba, SAP Fieldglass and SAP ERP. They also need Level 2 support and root-cause analysis skills, knowledge of procurement processes, and strong English communication.

  SAP Ariba, SAP Fieldglass, SAP ERP, ServiceNow, Jira, Azure DevOps

• 20h

  Client Delivery Executive- z/OS Central Service

  Canada

  Temps plein

  

  Atos

  10+ ans5+ gestionCandidates need 10+ years in IT service management or managed services, including 5+ years leading IBM z/OS mainframe operations. Strong experience with complex SLAs, incident, problem and change management, and senior client governance is required.

  IBM z/OS

• 20h

  Gestionnaire des technologies de l'information (TI)

  Montréal, QC

  Temps partiel

  IC

  i24 Call Management Solutions

  3+ ansCandidates need a bachelor's degree in a related field and 3 to 5 years of IT experience beyond first-line support. They must read and speak English and French fluently, and have SQL, Python, Microsoft Intune/Entra ID or Active Directory, and REST API integration experience.

  SQL, Python, Microsoft Intune, Microsoft Entra ID, Active Directory, REST API

  22h

  IT Manager

  Montréal, QC

  Temps partiel

  IC

  i24 Call Management Solutions

  3+ ansCandidates need a bachelor's degree in a computing field, three to five years of IT experience beyond entry-level support, and strong SQL and Python skills. They also need Windows and identity administration experience (Intune, Entra ID or Active Directory), REST API integration experience, and working English and French.

  SQL, Python, Microsoft Intune, Microsoft Entra ID, Active Directory, Azure

• 22h

  Information Technology Support Specialist

  Toronto, ON

  Temps plein

  VT

  Vinebrook Technology

  3+ ansVinebrook Technology needs candidates with 3+ years of hands-on desktop support for Windows 11, Microsoft 365 and laboratory software in biotech, pharma or healthcare. A relevant certification or degree, or an equivalent mix of education and experience, is required, and CompTIA A+ is preferred.

  Microsoft 365, Azure AD, SharePoint, Intune, Autopilot, CyberArk

• 22h

  Operation Model and Service Transition Analyst, Contact Centre

  Kitchener, ON

  HybrideTemps plein

  M

  Miratech

  7+ ansCandidates need 7+ years as a business analyst or service management analyst, including service transition work, and 4+ years of hands-on operations on an enterprise cloud contact centre platform. Genesys Cloud experience, ServiceNow, ITIL knowledge and strong Excel skills are required.

  Genesys Cloud, ServiceNow, Excel

• 23h

  Network Administrator

  Toronto, ON

  Temps plein

  PP

  PrecisionERP / PrecisionIT

  5+ ansCandidates need a degree or diploma in computer science, networking or information systems, plus up to 5 years of network infrastructure experience and a CCNA certification. Strong Cisco, TCP/IP, firewall and Microsoft infrastructure skills are needed, and Fortinet experience is an asset.

  Cisco, Fortinet, Active Directory, network monitoring tools

• 24h

  .net and windows Support Manager

  Toronto, ON

  Temps plein

  T

  Tekshapers

  Candidates need extensive experience leading application support on Windows and .NET, experience in banking, and a strong grasp of ITIL service management. Strong communication, project management and problem-solving abilities are also required.

  .NET, Support managers, Microsoft Windows, ITIL, Change management, Communication skills

• 1j

  Manager, TechCare

  Canada

  90k–110k $/anTemps plein

  PV

  Pet Valu Canada Inc. (Company)

  5+ ans3+ gestionPet Valu Canada Inc. needs candidates with 5+ years of help desk support experience, including 3+ years in a supervisory or manager role, and retail experience. Candidates need ITSM and ticketing know-how, strong analytical, reporting and communication skills, and a solid grasp of networking, hardware, software and cloud.

  Microsoft Office

• 1j

  IT Officer

  Brandon, MB

  Temps plein

  

  Sunrise Credit Union

  3+ ansCandidates need a post-secondary diploma or degree in computer science, information systems or a related field, plus at least 3 years in IT support, infrastructure or systems administration. Strong Windows, Microsoft 365 and network skills are required, and an understanding of cybersecurity is expected.

  Microsoft Active Directory, Microsoft 365, Windows Server, Azure, Firewalls, Routers

• 1j

  IT Support / Systems Administrator

  Ottawa, ON

  Temps plein

  

  Hays

  5+ ansCandidates need 5+ years in IT support or systems administration, with hands-on Entra ID and Intune administration beyond basic account tasks. Strong Windows endpoint, MFA, Conditional Access and Microsoft 365 troubleshooting skills are needed, plus good communication and documentation.

  Microsoft Entra ID, Microsoft Intune, Microsoft 365, Windows, Windows Autopilot, Microsoft Defender

• 1j

  Service Desk Specialist

  Mississauga, ON

  Contrat

  RI

  Raas Infotek

  5+ ansCandidates need 5+ years in IT support, at least 3 at Level 2, and strong Windows, Microsoft 365 and Active Directory or Entra ID skills. Fluent English and French are mandatory, and networking and ITSM tool experience are required.

  ServiceNow, Intune, Active Directory, Entra ID, Microsoft 365, TeamViewer

• 1j

  Service Desk Analyst

  Mississauga, ON

  Contrat

  Y

  Yochana

  5+ ansCandidates need 5+ years in IT support, including 3+ years at Level 2, with strong Windows, Microsoft 365 and Active Directory/Entra ID skills and solid networking knowledge. Fluent English and French are required; ITSM tools, ITIL and certifications such as CompTIA or Microsoft are preferred.

  Windows, Microsoft 365, Active Directory, Entra ID, Intune, ServiceNow

• 1j

  Network Administrator

  Toronto, ON

  Temps plein

  A

  Akkodis

  3+ ansCandidates need 3-5 years supporting enterprise networks, a CCNA certification, and hands-on Cisco routing and switching and enterprise wireless experience. Knowledge of Active Directory, DHCP, DNS, firewalls and ITIL change management is also required.

  Cisco, Fortinet, Active Directory, ServiceNow, Visio, Microsoft Project

• 1j

  Hypercare & Incident Management Consultant

  Toronto, ON

  Contrat

  GT

  Global Technical Talent, an Inc. 5000 Company

  7+ ansCandidates need 7 years of experience in incident management, QA/testing leadership, or production support, plus hands-on Jira and Confluence skills. Strong stakeholder communication and experience leading complex production incidents across multiple technical teams are required.

  Jira, Confluence

• 1j

  Consultant, ICT Systems Engineering, Level 3, Epic

  Winnipeg, MB

  

  Bell Canada: Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services.

  5+ ansCandidates need 5+ years of IT experience, ideally in managed services, plus professional certifications such as VCP, MCSE, CCNA, CCNP or ITIL. Strong skills in virtualization, Active Directory, PowerShell, networking and device management are expected.

  vSphere, Hyper-V, PowerShell, Microsoft Intune, Configuration Manager, ConnectWise

• 1j

  System Analyst 1

  Kamloops, BC

  Contrat

  

  Altis

  1+ ansAltis needs candidates with 1-3 years of IT experience across Windows, Linux, Microsoft server and database technologies. Candidates should know network security, automation tools, source control and cloud basics, and communicate strongly in English.

  Windows Server, Linux, Ansible, Jenkins, SCCM, MECM

• 1j

  SharePoint Developer / Transformation Lead

  New Brunswick

  AN

  Astra North Infoteck Inc.

  Candidates need strong hands-on SharePoint Online, SPFx, React and TypeScript development experience and Power Platform skills. The role also needs transformation, PMO and infrastructure leadership experience, with PMP or Scrum Master certification preferred.

  SharePoint Online, Power Apps, Power Automate, VS Code, Git, GitHub

  1j

  Datacenter Facilities Management Lead

  New Brunswick

  AN

  Astra North Infoteck Inc.

  Candidates need solid experience in datacenter facilities or enterprise datacenter operations, including power, cooling, racks, and cabling. They also need vendor coordination, incident response, and strong documentation skills; ITIL and datacenter certifications are preferred.

  DCIM tools, CMDB, ServiceNow

• 1j

  Information Security Specialist

  Toronto, ON

  Contrat

  HI

  Healthcare Insurance Reciprocal of Canada (HIROC)

  8+ ansCandidates need a college or university degree in computer science or a related field and 8 to 10 years of IT infrastructure and cybersecurity experience. They also need at least 8 years of network and data centre experience and a strong understanding of NIST CSF, SOC 2 and ISO frameworks.

  Fortinet, Veeam, Active Directory, SCCM, VMware vSphere, Windows Server

• 1j

  Service Desk Support

  Ontario

  

  Humber River Health: North America's first fully digital hospital, serving the northwestern GTA.

  3+ ansCandidates need a health-related or computer technology diploma, at least 3 years in a technical service desk role, and expert knowledge of Microsoft Windows, Office and server products plus Citrix. Strong customer service, a clean attendance record and ITIL or Meditech experience are assets.

  Microsoft Windows, Microsoft Office, MS Server, MS SQL, Citrix, Meditech

22 entreprises