Customer Experience Associate
Orléans, ON +1The Toronto-Dominion Bank (Canada)
1+ ansCandidates need a high school diploma and/or one or more years of relevant experience, with strong organizational and time management skills and working knowledge of MS Office and the internet. They must communicate clearly and courteously with customers and colleagues, both verbally and in writing.
MS Word, MS Excel, MS Outlook, Internet
Contact Centre Representative – TD Auto Finance, Customer Service Specialist
Brossard, QCThe Toronto-Dominion Bank (Canada)
Candidates need a high school diploma or equivalent and French and English bilingual ability. Customer service, call centre, credit or banking experience is an asset, along with strong listening, multitasking and computer navigation skills.
Desktop computer, Headset, Multiple screens, Computer systems and applications
Senior Business Intelligence Analyst
Montréal, QCThe Toronto-Dominion Bank (Canada)
3+ ansCandidates need at least 3 years of SQL and 2 years of Salesforce Marketing Cloud automation experience, plus knowledge of CASL and email marketing rules in Canada. Experience with multi-audience campaigns, AMPscript and HTML, and working across teams in a regulated industry is required.
Databricks, Salesforce Marketing Cloud, Journey Builder, Email Studio, Automation Studio, Salesforce CDC