Bilingual Senior / Level 2 IT Service Desk Analyst
OntarioSymbiotic Digital: Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve…
1+ ansCandidates need at least 12 months of recent IT service desk experience, email and Microsoft 365 support experience, and experience with two specified support tools. They also need CompTIA A+, ITIL 4 Foundation or Microsoft Office Specialist, an active Government of Canada Secret clearance, and fluency in English and French.
Microsoft 365, Outlook, Exchange Online, Microsoft Teams, Active Directory, Microsoft Entra ID
L3 Service Desk Contractor – Infrastructure Operations & Escalation Specialist
CanadaSymbiotic Digital: Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve…
Candidates need L3 experience supporting enterprise IT infrastructure, hands-on Microsoft 365, Azure, Active Directory and Windows Server administration, and strong troubleshooting. They also need clear communication skills, onsite availability in Calgary five days a week, and Government of Canada Reliability Status or eligibility.
VMware ESXi, Hyper-V, Windows Server, Microsoft 365, Azure, Active Directory