Contact Center Engineer
Mississauga, ONTech Talent International: Tech Talent International is boutique recruitment firm based out of the Toronto Canada.
5+ ansCandidates need about five years of experience engineering Nice InContact, Cisco Cloud Contact Center or Genesys contact centers, plus cloud migration and CRM integration work. Strong knowledge of PCI-compliant cloud environments and omnichannel routing is required.
Genesys Cloud, Genesys Engage, Nice InContact, Cisco Cloud-based Contact Center, AWS Lex
AWS Connect Developer
Toronto, ONTech Talent International: Tech Talent International is boutique recruitment firm based out of the Toronto Canada.
Candidates need strong programming skills in Python, Node.js or Java with AWS Lambda, hands-on experience building Amazon Connect contact flows with DynamoDB, Lex and API Gateway, and proficiency with Git and CI/CD tools. Strong debugging and problem-solving skills are required, and AWS certification and contact-centre experience are preferred.
Amazon Connect, AWS Lambda, Lex, API Gateway, Git, GitHub
AWS Connect Architect
Toronto, ONTech Talent International: Tech Talent International is boutique recruitment firm based out of the Toronto Canada.
Candidates need hands-on AWS Connect and cloud architecture experience, contact center design knowledge, and coding skills in languages such as Python, Java or Node.js. Strong communication with executives and customers, plus AWS certifications and Salesforce or Genesys familiarity, are highly valued.
Amazon Connect, AWS Lambda, AWS Lex, CloudFormation, Salesforce Service Cloud, Jenkins
Cybersecurity Production Expert
Montréal, QCTech Talent International: Tech Talent International is boutique recruitment firm based out of the Toronto Canada.
5+ ansCandidates need several years of SIEM, IDS/IPS, EDR and firewall experience, plus incident response and log or PCAP analysis skills. Scripting in Python, PowerShell, SQL and similar languages, and knowledge of APT and malware methods, are also required.
SIEM, ELK, IDS/IPS, EDR, DLP, Firewalls