Chargé(e) d'expertise et de pratique principal(e) - Centre de contact 311
QuebecVille de Montréal
6+ ansCandidates need a bachelor's degree or equivalent in administration, engineering or a related field, plus 6 years of workforce planning and capacity management experience. Real-time workforce tools such as Genesys or Alvaria (Aspec) and contact-centre or digital channel experience are assets.
Genesys, Alvaria (Aspec), PDC/PDE
Ingénieur(e) en infrastructures vertes
QuebecVille de Montréal
4+ ansCandidates need a bachelor's degree in civil, construction or environmental engineering, four years of municipal infrastructure experience including two in green drainage infrastructure, and membership in the Ordre des ingénieurs du Québec. Project management, SWMM and AutoCAD are assets.
SWMM, AutoCAD