Head of Operations, Service Delivery
Toronto, ONTemps plein
Success Matcher Recruitment: Success Matcher is a global recruitment firm delivering tailored hiring solutions—from permanent and contract recruitment to retained search.
5+ ans3+ gestionCandidates need 5 to 12 years in operations leadership, including 3+ years leading high-volume service delivery and managing 20 to 50+ people. They need a record of process redesign, budget and capacity ownership, and AI or automation adoption with clear outcomes. Work authorization in Canada and hybrid availability in Toronto are required.
Internal command-centre dashboard, AI-native case management tools